This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I only have 35,000 miles on this car and of course the warranty is expired. And all of a sudden, the car acts like it has 135,000 miles on it. This has already cost me over $200 to repair brakes because of rotors, not bad brakes. Now I need $1000 head gasket work. Starter only seems to start when it wants to. Very temporamental. What is going on here that a 35,000 mile car would have so much wrong so soon.
While driving, vehicle lost power and made a funny noise, vehicle stopped running and when consumer looked under the hood there were flames, by the time the fire department got to the vehicle, it was engulfed in flames, claim 08-5050-945.
Vehicle lost power and made a funny noise, then stalled completely, consumer looked under the hood and vehicle experienced fire in engine compartment, claim 08-5050-945.
- Wilmington, DE, USA
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While driving, vehicle lost power and made a funny noise, vehicle stopped running and when consumer looked under the hood there were flames, by the time the fire department got to the vehicle, it was engulfed in flames, claim 08-5050-945.
Vehicle lost power and made a funny noise, then stalled completely, consumer looked under the hood and vehicle experienced fire in engine compartment, claim 08-5050-945.
Have heard numerous complaints about this problem, my dealership said that they would give me a deal on the repairs through chrystler Corp. Sounds like chrystler knows that there is a problem. Dealership was not upfront about any problems with the van. No safety defec tlisted.
I am having alot of problems with my van over the past year I have put over 1500 worth of work into this van they made the engine too small for this size of a van. I continue to have problem with the engine and now the transmission is acting up. I have already replaced head gasket all the motor mounts timing belt it has been one thing after another and now my engine is making a rattling sound everytime I push the gas petal I don't know where else to complain.
On October 6, 2000 I was taking my son to school when I lost all ability to accelerate. I was going fast enough I was able to coast into the parking lot. My vehicle was towed to the dealership where we purchased it. They were not cooperative or friendly and were unable to diagnose my vehicle within the 3 day time frame they had promised. So on 10-09-2000 we had to have it towed to an independent garage to be diagnosed and fixed. The diagnosis was total transmission failure. We had to have them fix it B/C our dealer was going to be 3-5 weeks to fix it, and we had a rental car during this time. The cost was $1455, that we paid out of our pocket. During their investigation of our problems they also found an oil leak. My husband is very good with cars and has made several attempts to fix the problem, to no avail. On 3-9-2001 I had the car oil leak diagnosed by an independent garage. They said the head gasket was leaking oil and would have to be replaced. A cost of approximately $600 and down time of the vehicle being 2-3 days. As this is our main vehicle this presents a problem. We have been told by many people and garages that these 4 cylinder engines are widely known to have transmission and head gasket problems. One garage went so far as to tell us that Chrysler knew they had these problems but just would not put out a recall. We have had the van for 23 months. Nothing went wrong during the valid warranty time. When the transmission went out the vehicle was only over warranty by approximately 5000 miles. Our dealer was not willing to work with us within the time frame they had originally given us, so we were forced to go somewhere else and pay out of our pocket for the repairs, as we could not afford a rental car for the 3-5 weeks the dealer was going to take to diagnose and repair the problem. We would like to see Chrysler be forced to take responsibility for these problems.
While driving could step on the brakes pedal and vehicle will start shaking without a notice of brakes working. In low idle with brakes on, vehicle start shaking as if it would die (engine shut off).
A D V E R T I S E M E N T S
- Medina, OH, USA