This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Dodge Caravan. The contact was traveling 5 mph when the serpentine belt became detached from the vehicle. The vehicle was towed to a private mechanic, where it was diagnosed that the serpentine belt needed to be replaced. The failure recurred several times. The failure mileage was 119,000 and the current mileage was 120,000.
The contact owns a 1998 Dodge Caravan. The contact stated that while driving 10 mph, the vehicle lost power and became inoperable without warning. The vehicle was taken to the dealer who was unable to diagnose a failure. The failure recurred frequently however, the vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that the vehicle was no longer under warranty and offered no additional assistance. The failure mileage was 155,000 and the current mileage was 157,000.
Transmission ------------ sudden failure of all forward and reverse gears. Key off-on brings back forward drive for about 100 yards then fails again. No reverse gear at all. Computer diagnostic indicates 3 transmission errors related to shifting. Sensors look ok. Shop had to rebuild transmission at a cost of over $2,000. Brakes ------ extremely excessive wear of front brake pads. Must be replaced at least once a year now. First time it occurred it destroyed one brake rotor -- had to replace that. Now, at the first sign of brake squeal I must check and replace the pads as they are close to wearing out. Generally get less than 15,000 miles per set.
A D V E R T I S E M E N T S
- Bay Shore, NY, USA