This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Dodge Caravan. The contact stated that when driving on wet roads, the power brakes and steering failed. The failure recurred several times. The vehicle was taken to an independent mechanic where it was diagnosed that the pulley needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.
I was backing out of a parking space in 2012, when the brakes completely failed, I had to put my vehicle into gear in order for it to stop. Even though I was only going 5 mph or less, I was on a downhill slope. There wasn't an accident nor any damage, so I don't have that to report. The van was taken to towbin Dodge in henderson, nv that weekend I believe and I was told that the recall defect had been fixed. However, the horn, airbag light and ABS still do not work. My VIN #[xxx], my question is this. If the recall problem is still defective even though it's been repaired, what am I supposed to do? information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Las Vegas, NV, USA
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- Uhrichsville, OH, USA