This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We own a century model 100297 carseat. The shoulder harness latches in the back on a metal clip. I have on one occassion actually pulled the shoulder harness to adjust and had the harness come right through the seat. It came off of the metal latch behind the seat. Upon closer inspection of this latch, I do not see what is preventing the should harness straps from coming off the metal clip at any given time..especially in an accident. Please let me know if there is a way to ensure that they won't. thank you.
- Quinton, VA, USA
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- Covington, VA, USA