This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Dodge Caravan. Two weeks after the vehicle was purchased, the check engine light illuminated. The dealer stated that there was nothing wrong with the vehicle. Two weeks later, the transmission failed and the vehicle was towed to the dealer. They took three weeks to repair the vehicle and, before the contact could pay for the repairs, the new transmission failed. The dealer informed her that she would have to pay for any new repairs made to the vehicle at the cost of $900. While the vehicle was at the dealer for three weeks, someone in the service center caused the front windshield to crack. The mileage information and VIN were unknown.
I've had my windshield chipped twice while driving behind a Dodge Caravan. I've noticed that on newer vans probably '96 and up the side of the rear wheels are exposed and need rear mud flaps
Consumer was driving at approximately 30 mph when the window on the sliding door shattered, exploded mostly in the inward position which could have caused injuries.
Vehicle leaks fuel while driving. Owner notes problem has been corrected 4 different times, but problem returns. Cause unknown. Consumer states that problem began at 55 miles when the service engine soon light illuminated, dealer stated vehicle was fixed, however engine light illuminated 30 miles later, dealer replace the fuel tank, problem occurred again and dealer replaced the O-ring and holding nut, problem still exists. Left side door glass was bowed. Unusual noise occurs when vehicle shifts from park to reverse, neutral to reverse, and neutral to drive, dealer stated this was normal. Oil pan bent, dealer replaced.
- Bronx, NY, USA
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- Lancaster, CA, USA