This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife park the van inside the garage, turn off the radio, engine and lights. She open the drivers door and see flames and smoke coming by the parking brake handler. And all the lights on the van were on. She remove the kids from the van and my son call 911.police and fire department came and extinguish the fire, remove the van from the garage and check it and found possible electrical malfunction.check the van today 8-24 2013 and found that the fire start at the head light switch. Dim switch ok and mirror switch ok. The fire damage the left side of the dashboard, windshield, sun visor and celling. I have this van since new, never have a problem before. And never see a problem like this.
The contact owns a 1997 Dodge Caravan. The contact stated while driving 25 mph the headlights malfunctioned and the vehicle stalled. The contact took the vehicle to a local mechanic for a diagnostic test who confirmed that the body control module was faulty and needed to be replaced. The contact did not have the body control module replaced. The contact called the manufacturer regarding the failure. The contact stated the vehicle was unsafe to drive at night. The failure mileage was 164,000.
- Greensboro, NC, USA
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- Lansdowne, VA, USA