This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While parked at a stop sign the vehicle started to smoke. A fire then appeared coming out of the hood. 911 was called and fire squad came. Within 5 minutes the entire front of the car was engulfed in flames. Fire extinguishers were used but it could not put out the fire. Fire truck came and by this time the entire vehicle was engulfed in flames. Firemen used water to finally control the fire. Fire restarted and had to be put out again and eventually the fire was completely extinguished. It was perhaps only 10 minutes for the fire to start, spread, and completely and utterly destroy the van. Because of the intensity, quickness of the fire, and the difficulty in putting it out, it appears to be a fuel related fire. I read that Dodge had fuel line "O" rings that could be defective and that could have been the cause. I called Dodge headquarters and explained the event. I am still waiting for a call back.
- Powhatan, VA, USA
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- Tampa , FL, USA