This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving at 25 mph consumer noticed white smoke coming from tail pipe. Then, white smoke and flames were coming from under the hood. Consumer stopped car and turned ignition off. Consumer exited the car, and vehicle caught on fire. Consumer feels this may related to recall for fuel leakage. Consumer states vehicle was in shop for transmission problems on February 16th, 2001.
Electrical component failures have resulted in five visits, four repairs - counting this current incident. Warranty issues have prevented immediate repair, even though we hold an extended gold warranty. Dealer claims clockspring involvement - customer claims operation perfect without for several months. Customer left clockspring unrepaired due to warranty issue, since, a possible recall is under review. Customer refuses payment for repair. Dodge is unresponsive. Dealer is unresponsive. Lawsuit will be pursued.
Replacement of failed bulb caused abrasions to hand access door is too small, and a wiring harness obstructs access to light socket. Two bulbs shattered. Dealer had to disassemble battery and electrical bus to access the light socket, 30 min labor, $45 cost. Difficulty of replacement discourages safe maintenance of lighting, and cuts your hands.
A D V E R T I S E M E N T S
- Capital Hieghts, MD, USA