This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I brought my 1996 Dodge Caravan in to cerritos Dodge on 4/4/00 to have my passenger window checked out because it was not going up and down. Cerritos Dodge claimed the window was sticking due to heat and was not concerned about it at the time. Then on 6/29/00, I brought my Caravan in again due to the fact that my passenger window was not working again. This time cerritos Dodge did fix it and replaced the window regulator, this part is covered under my warranty. The window does work at this time, but I will need to take it back in because it is sticking occasionally. Thank you for your time. Larry hill.
The engine is just the most recent problem. We went ahead and bought the extended warranty even though it is usually never used. This time we used it numerous times. We have had problems with the electric windows, the starter has been replaced, the fuel pump, the engine head, the electronic locks currently do not work. It has just been a real lemon. We just do not know what to do. This time the engine blew and there was no clue that anything was wrong. We have been stranded several times and last night just barely made it home.
Integrated child seat wont retract when pulled out. Weatherstripping on drivers door fell off found out the drivers door was not aligned properly. Constant belt noise especially during wet conditions. Dealer must repeatedly tighten them. Brakes pulsate when applying them. Replaced numerous components on rear brakes. Fuel tank would not read fuel level correctly. Dealer had to replace fuel tank, fuel pump, and other components and said the fuel tank was bowed. Dual sliding doors have to be repeatedly adjusted because they become difficult to slide. Driver's side window regulator broke for no apparent reason. Right rear child safety seat had hole in the buckle. Replaced battery once.installed child safety belt extensions due to recall. Van is now back in shop for unknown problems, will not start.
Consumer was driving 50 to 55 mph and the transmission locked up, causing the vehicle to stop instantly and the occupant was pushed in the the windshield. Also ABS brakes pulsated under heavier braking applications/child safety seat locked up, and it was nearly impossible to get 2-year old out/heater hose developed a hole and leaked/replaced power window fuse, and driveshaft broke, vehicle lost control, driver sustained injuries.
A D V E R T I S E M E N T S
- Wauconda, IL, USA