This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1996 Dodge Caravan. The contact stated that the shocks underneath the driver's side of the vehicle were going straight through the metal, which holds the wheel in place. The failure causes the vehicle to hesitate at times. While driving over small bumps in the road at 15 mph, the vehicle suddenly veered to the opposite side of the road. The contact has taken the vehicle to the dealer a few times, but they stated that there was only a kit used to seal the shocks in place; however, it is a temporary remedy and the failure would most likely recur. There is currently not a permanent repair for this defect. The failure mileage was 90,000 and current mileage was 115,000.
Left front strut mtg tower rusted through by the time the rust was seen the metal in the strut tower had failed Chrysler refused to do anything stating it was over 3 year 36,000 mile for manifacturers deffect repair yet this is known as a common problem and can cause loss of control if it fails on the highway.
I took ownership of my used 1996 Dodge Grand Caravan in 2000, and since then have replaced minor mechanical failures such as the starter, water pump, serpentine belt, tires (twice), wiper blades, bulbs, brakes (twice) as well as the rotors. At present I am dealing with the following problems: Peeling paint, wipers engaging and not going off even though they are not turned on, hard jerks every now and again (possibly from transmission), and the breakage of a stabilizer bar bushing in the front suspension.
While driving, the consumer heard a loud noise coming from the front of the vehicle. Consumer took the vehicle to the gas station and the mechanic informed the consumer that the lower ball joints were worn out. The front axle broke while driving, the sway bar bushings were replaced as well as the rear shocks.
- Sioux Falls, SD, USA
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Driver's side front strut tower is rusted. The strut tower was rusted to the point where it was about to fail. Daimler Chrysler refused to repair the vehicle free of charge.
The strut shock tower that supported the suspension system rusted through from the inside out. At the time that rust was noticeable the tower had already failed. This could have caused the front end to drop while driving. The manufacturer was aware of this problem and supplied a repair kit under the 3 year/36,000 mile warranty.
Vehicle was brought in for a flat tire repair. Passenger's side strut tower has rusted and spring was starting to come through. This may have caused front end to collaspe onto the wheels.
There are rusted out holes in left strut rod support tower which may cause vehicle to collapse to ground, dealer replaced left strut tower, also experiencing similar failure in the right front tower.
Bad shimmy from 32-42 mph had the tires rotated, rebalanced and aligned alignment shop said the problem was with Dodge, and that a recall had taken place earlier, I couldn't find that particular recall
Consumer was traveling about 70mph on highway and without prior warning lost power steering/ all belt driven accessories/ water pump pulley flew off, and vehicle started to vibrate.
A D V E R T I S E M E N T S
- Chicago, IL, USA