This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front strut mounts on every 96 thru 00 Caravan, Voyager, Chrysler minivans that I've looked at, have serious rust problems, especially the left side, resulting in the strut itself breaking through and hitting the bottom of the hood, and resulting of loss of control of the vehicle when this happens. The repair cost to have this repaired is very costly, $300-1000 to make the vehicle safe to drive. I would like to see the NHTSA look into this problem on all 96 thru 00 mini-vans before somebody has a failure while driving with their family, and have a fatal accident. Please cure this problem before and not after people are killed due to this structural front strut tower failure.
The driver's side front strut tower was deteriorating and detached from the frame of the vehicle. The dealer could not determine the cause of the problem.
While getting service on my 1996 Dodge Grand Caravan SE VIN/[xxx] rust was observed on the body strut mgt tower located in the left front of the vehicle this tower is a main part of the front suspension system. Failure of this part of the vehicle due to rust out from the inside can cause the front suspension to collapse at normal driving speeds. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Consumer states that the vehicle's front struts are rusted. Dealer notified. The dealer stated that the vehicle should be condemned because of the severity of the rust. The rust was not easily detected because it was under paint.
Vehicle was brought in for a flat tire repair. Passenger's side strut tower has rusted and spring was starting to come through. This may have caused front end to collaspe onto the wheels.
Vehicle overheated. Took vehicle to dealership for service, and was informed that strut tower the holds engine had rusted, and could cause engine to fall.
A D V E R T I S E M E N T S
- Harshaw, WI, USA