This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- the contact owns a 1996 Dodge Caravan. The contact was pulling into a parking lot doing 3 or 4 mph, when the drivers side and passenger side front air bags unexpectedly deployed. The contact stated that she never hit anything. The contact sustained bruises on her forearm. The contact didn't know if anything could be, and got rid of the van.
May 7, 2005, I was in an automobile accident. The other car was a 2004 Honda Accord. The front passenger side of the Accord hit the front driver side of my 1996 Dodge Caravan just in front of the driver's seat. The passenger side airbag inflated, the driver side airbag did not. Through the course of having this car, the "airbag" light was an issue almost from day one. When I would take it to the dealership, bill kay Chrysler in naperville, they would check it and find nothing wrong. Finally I was told to ignore the "airbag" light that there was a faulty sensor that could not be fixed.
'recall campaign' for Dodge Caravan 1996, clock spring broken. The consumer did not find out about the recall, until the repairs were already made. #02V293000
1996 Dodge Caravan's air bags deployed inadvertently. The manufacturer denied the consumers claim, they stated the inspection showed impact to the undercarriage.
- Columbus, WI, USA
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The consumer was not notified of the air bag clock spring recall 02V293000 although the vehicle's VIN number was included in the recall. The driver's side air bag deployed prematurely while driving at 25 mph. The factory representative inspected the vehicle and indicated that there was undercarriage damage which caused the air bag deployment. The vehicle was never in a accident.
Consumer was told that the clock spring recall 02V293000 and fuel tank filler neck recall 96V002000 parts will take 3-4 days to be ordered, when they called the dealership to make the appointment, it has been 3 weeks and the parts were not available. Also, vehicle overheated which caused the engine motor to go bad.
Request for reimbursement for clockspring recall repairs performed on a 1996 Dodge Grand Caravan. There was a clunk noise, then the consumer lost power steering due to the serpentine belt tensioner being broken, oil leaked due to the front valve cover gasket, and the air bag light had come on. Recall#02V293000
When vehicle was parked, puddles of gas is formed under it. This happened anytime vehicle was parked. Vehicle was leaking gas and no one knew why. Also the air bag light and window wipers came on intermittently.
Clock spring failure causes the air bag and horn to not work. I had to replace the clock spring and then my air bag and horn works. These 2 items are safety features that need to be addressed. **dimsii IVOQ entry posted after 12/12/02 cut over to artemis**768035
The clock spring was replaced, however the air bag light continued to come on. Consumer then received a recall regarding the clock spring recall #02V293000 and had it replaced again. While driving, the driver's air bag deployed without warning.
While traveling about 50mph on the highway without prior warning. A deer ran in front of the vehicle. She hit the deer and her driverside airbag didn't deploy. Please further information. Dealer is aware of the problem.
Consumer states while traveling at a low speed vehicle began to slide gaining more speed, consumer hit a retaining wall and came to a stop. None of the vehicles airbags deployed. Consumer feels airbag should have deployed.
The horn and cruise control do not work and the air bag light is in on (does not work.) mechanic tells us the clock spring needs to be replaced. No airbags plus no horn = serious saftey issue. Upon research, it looks like many other Caravan users have had this problem.
A D V E R T I S E M E N T S
- Bridgewater, MA, USA