This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1996 Dodge Grand Caravan. The contact stated that fuel was leaking from his tank in large amounts. The vehicle was inspected by a independent mechanic and they advised him that he needed to replace the tank and the fuel pump. The vehicle has not been repaired. The manufacturer was contacted and advised him that the recall was expired and could not assist him. The failure mileage was approximately 151,000. Updated 03/24/11 updated 05/02/11
The contact owns a 1996 Dodge Caravan. The contact was driving 30 mph when he was advised by another motorist that fuel was leaking from the top of the fuel tank. The contact had just refueled the vehicle. The vehicle was taken to a local mechanic and the contact was advised to replace the catalytic converter. The mechanic also stated that there was evidence of a small fire from the fuel tank. The mechanic referred the contact to the dealer to inquire about a potential recall on the vehicle (NHTSA campaign id number: 99V216000, fuel system, gasoline: Delivery fuel pump). The dealer advised that the vehicle was included in the recall but the dealer refused repairs because of the damages from the small fire. The vehicle was not repaired. The failure mileage was 156,398 and the current mileage was 156,432.
The smell of fuel filled the vehicle while being driven. The consumer stated that there were problems with the fuel pump. There were recalls that corresponded with the consumers complaint(recall numbers 99V216000, 00V268000).
While driving air bag light is illuminated, and horn/ cruise control are inoperative. Windshield wipers come on sporadically. Dealer was not contacted. Consumer states that service engine light will not go out, fuel pump, computer and coil pacer replaced. Also presently in the process of replacing clock spring.
Recall repair (99V216) was completed on vehicle, however vehicle is continuing to leak fuel, dealer told consumer that in order to fix the problem it would not be included in recall and consumer would have to pay for repairs, consumer feels this should still be included in recall.
Vehicle was making a loud noise indicating that it needs gasoline. Consumer filled up vehicle with gasoline, and there is still a problem. She received a recall notice.
Recall 99 V 216 000/ fuel pump. After dealer had repaired vehicle under the recall fuel tank leaked. Since the initial repair, the dealer has attempted to repair the vehicle unsuccessfully. Manufacturer has been notified.
Consumer is having trouble obtaining a response in order to have recall repair completed, the consumer is experiencing poor gas mileage and gas fumes continually which may be the result of the recall component which is experiencing failure at this time (99V-216).
Consumer had fuel tank replaced because the tank had collapsed and could not be filled all the way, the fuel seals were damaged during installation causing three gas to pour out of the van in the area of the fuel pump module three days after repair.
Fuel pump module seal failed prior to recall (99V-216), the vehicle caught fire while parked in garage caused damage to the garage and another vehicle parked next to it ( attorney for client).
Consumer contacted dealer in reference to recall number 99V216000/ fuel pump. Dealer corrected the recall problem, consumer noticed fuel was leaking from the tank.
Automobile was driving fine until consumer took it to dealer for recall repairs on fuel pump module seal and lock nut. Then, on the way home, vehicle died. Also, all the gas leaked out.
A D V E R T I S E M E N T S
- Benton Harbor, MI, USA