This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 2/9/00 we brought our 1996 Dodge Caravan to cerritos Dodge to find out why the air bag light stays on. We were told that it was due to the failure of the "clock sping" part in the steering column. It was also noted that this part needed to be replaced in order for the airbag system to operate properly. I did not have it fixed at this time because I felt this is a safety issue that should be covered by crysler as a recall issue. Also it is not covered by our warranty. Then on 6/29/00 I brought my Caravan in to the same dealership because my horn was not working- another safety issue- and was told it was not working due to the "clock spring" part. So I went ahead and had it fixed because I felt it had to be a safety issue. I feel that this part needs to be brought up as a recall for safety issue because without it the airbag and the horn cannot work. Thank you for your time. Larry hill.
While driving two dogs ran out into the street, consumer put on brakes and tried to blow horn, and the horn did not work. Also, airbag light came on, and cruise control did not work. Took to dealer, and they had to order a clock spring.
Airbag light stays on once vehicle is started and causes horn and cruise control not to work. Dealer was contacted 6 months ago, and they contacted the consumer 3 months after that to tell consumer that there will be a charge for repairs. Consumer believes it is a factory defect.
Airbag light came on, and driver's/passenger's airbags seemed to be coming out. Also horn was inoperative. If the airbags were to deploy unexpectedly, it might result in a crash.
Socket for the light bulbs had melted the plugs. Also, serpentine belt was replaced 5 times due to breaking. Last belt was shredded to pieces. The tensioner gauge was replaced. In addition, air bag light kept coming on & the horn failed to work when used. Taking vehicle to dealer to check problems.
When driving the air bag light was coming off and on. Consumer had to take the air bag and horn switch to dealer for repairs, and the dealer put in a new air bag and horn. 831047 dup 0F 831604; posted on 09-07-1999.
Consumer has contacted dealer on a number of occasions due to inoperative horn assembly. Fueses, wiring and other parts have been replaced. Problem still exists.
A D V E R T I S E M E N T S
- Lakewood, CA, USA