This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Failure started as an intermitent illumination of the air bag light. Later noticed that the cruise control did not work. April 10, 2002 horn would not sound when attempting to signal another car backing out of a parking spot. Avoided the car and an damage. Now the air bag light is on constantly. Neither the horn or cruise control work and I assume the air bag is inoperative. The van is going in for the fuel rail recall on April 29 and I will ask about the clockspring at that time.
Defective clock spring caused cruise control/ air bag, and horn to malfunction at the same time. Please provide any further information, and vehicle identification number.
- Martinez, CA, USA
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Airbag light came on and stayed on, no horn or cruise control. A few days later I read about Chrysler minivans being investigated because of faulty clockspring assemblies. After reading that, I called our dealer and asked if there was a recall on it. None! this is definitely a safety issue. No airbag, no horn means dangerous driving conditions. We had to pay to have the part replaced. After reading through 96 complaints about this part on your website, I thought I would add my complaint. Chrysler paid for our new transmission, but we had to pay labor. Also paid for the new elect. For ac knob.
The horn, speed control and airbag are all connected to the steering wheel through the clockspring. At this point, both the horn and airbag are completely disabled and the speed control rarely functions. I've called my local dealer about recalls or courtesy repairs and they state that none are allowed for this problem. Repairs have not yet been made.
Airbag light stays on, horn doesn't work, cruise control doesn't work. I was told by dealer the clock spring needs replacing and that this default could cause the airbags to not deploy in a crash. This is a safety hazard that needs to be recalled by Chrysler.
The norn does not work/ cruise control does not work, and air bag light stays on, parking brake light turns on every time you turn the wheel to the left! windshield wipers come on and off when they please, we have had the transmission replaced at 68,000 miles, we were told that we cannot pass inspection at our military base overseas until this safety feature is fixed!
Ea-01-007/clockspring caused air bag light to stay illuminated while driving, and horn/ crusie control to be inoperable. Dealer was notified and will replaced clockspring.
A D V E R T I S E M E N T S
- Bayport, NY, USA