This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Light switch has shorted out, causing battery to die. When battery is charged with jumper cables and vehicle is started, smoke from light switch fills cab. I feel that this is a safety hazard which should be looked at.
When vehicle was parked after being driven, and when attempting to start vehicle up again, it won't start. Also, battery had to be replaced every year since vehicle was bought.
Since we purchased our van in August of 1997, we have had many repairs and visits to the dealer. As of today, they have not fixed or diagnosed the brake problems. When coming to a stop or applying my brakes, a crunching sound occurs, and I can feel it in the pedal. It is a fairly loud sound and the vibration is distracting because you lose your brake pedal for a period of 1-2 seconds. I have talked to other Dodge Caravan owners and plan to take a detailed survey on this matter, but, none to this point have had this problem. This leads me to believe this is a defect in the brake system or antilock brake computer system which is undetectable. This does not occur all the time, and not under the same conditions. This, also, leads me to the conclusion there is a major saftey defect here. I have had this to the dealer and they say they cant diagnose the problem. What am I supposed to do, get in an accident? I have asked that they recall my van, refund full purchase price or replace my vehicle with one similar to mine. This is not the only problem: Today it was in for brakes and a blown engine head gasket. Previously, catalytic converter/ blower motor/battery/ speed sensor and anti rattle bumpers that still havent corrected problem/fuel filter ground strap and fuel filler tube ground strap have been replaced. Also, deglazed brakes, but still brakes squeak.finally, headlights replaced w/housing/lamp, and whatever else they have done to it while in the shop right now. It has been there since Tuesday Feb.02. This van is no way worth the hassles that I have been put through and I dont think anyone should have this many problems so early on. I have done extensive research on this model and have found atleast 100 complaints for transmission problems and other major repairs and undiagnosed problems with the engine. I think it is time someone stepped in and took a good look at this 96 vehicle because it is not up to saftey standards by a long shot. Thank you.
A D V E R T I S E M E N T S
- Sleepy Hollow, NY, USA