This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Integrated child seat wont retract when pulled out. Weatherstripping on drivers door fell off found out the drivers door was not aligned properly. Constant belt noise especially during wet conditions. Dealer must repeatedly tighten them. Brakes pulsate when applying them. Replaced numerous components on rear brakes. Fuel tank would not read fuel level correctly. Dealer had to replace fuel tank, fuel pump, and other components and said the fuel tank was bowed. Dual sliding doors have to be repeatedly adjusted because they become difficult to slide. Driver's side window regulator broke for no apparent reason. Right rear child safety seat had hole in the buckle. Replaced battery once.installed child safety belt extensions due to recall. Van is now back in shop for unknown problems, will not start.
While driving entire electrical system malfunctioned, but vehicle continued to operate with no electric components working. Dealer has been contacted replaced transmission, stabilizer sockets, brakes and battery, latches on doors, hatch replaced several times.
Catalytic converter overheated, causing the wires to melt, short out and eventualy catch 0N fire. Dealer has been contacted. Consumer adds vehicle smelled of fuel from day vehicle was purchased. The brakes fail constantly. Leaky O-rings caused fire.
On or about February of 1999, the airbag light starting blinking on and off, and I thought it was possibly a blown fuse. During the month of February I took the van in for service and while there in informed the served manager that the airbag light had begun to blink and I thought maybe a fuse had blown. He agreed to have it checked along with the other repairs I had requested. One repair being the squealing brakes I had repaired in October of 98. The service manager assured me the brakes were fine, and that those kind of brakes will often squeal. After that he informed me that in order to solve the airbag problem I would have to pay them an additional $800, because the airbag was no good. And I told the service manager that the airbag had never before deployed. How could it not be any good? I asked the service manager. He then told me it was a manufactures defect. But because I had gone over the 36000 mile limit, then I had to pay the full cost. I then call the chysyler cooperation, and informed them of this situation, they also told me that I would have to pay, but they would pay a portion which I feel was not fair, because the airbag was installed malfunctioned/not working in the first place. The van in question is the only means of transportation I have for my family. By god's grace we have not had an accident to find out that the airbags won't work. Your attention to this matter is greatly appreciated. C. frazier/mother/comsumer
The brakes are defective. The vehicle is under warranty up to 12,000 miles, consumer drives fom 30-60 mph. Dealer cannot duplicate the problem, brakes have never been replaced.
A D V E R T I S E M E N T S
- Mahwah, NJ, USA