This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle was making a popping noise when accelerating. Also, the air conditioner did not work, the electrical doors were defective and horn did not blow.
Called NHTSA via 888 line to check on a recall of an air bag switch transferred to "rowland". he took the make and model info and said there was a "recall" but that NHTSA did not have the VIN #S effected. He gave me the recall number for Chrysler 800-853-1403. "beverly" asked demographic info and after repeated requests she finally did give some info. She says there is "no official" request but that Chrysler is conducting an investigation (she did not give me any expected date of completion). I was given a case # 10626557. I asked to speak with "someone" who could answer my questions about a timeline. I was on hold for approx. 5 minutes and "sharon crenshaw" (supervisor) came on the line and repeated that no timeline is available. I thanked her but told her that NHTSA told me that there was a recall. Sharon said that cars that are included will receive a notice via the mail. I could choose to take my "chances" and go to a dealer and have them check the switch and repair if needed. Then I could submit a request for "possible" reimbursement. I asked if the dealer could compare the problem to the NHTSA description of the switch and tell me if it is the same. Sharon said the dealer does not have access to that information. I told her that what I have is public information from the NHTSA website. Sharon had nothing further to offer.
Plastic fitting molded to tank cracked, resulting in leakage. Manufacturer notified, vehicle was inspected and repaired by dealer. Also ac belt was replaced.
Air bag light on the dashboard has come on and will not go off. Dealership has not examined vehicle, but informed consumer he would be responsible for any repairs to vehicle. Consumer states horn also is inoperable. Air conditioner evaporator coil failed. Door locks do not go down automatically.
1. airbag light stays on, horn quit working. We were told this is the clock spring failure. 2. engine check light on - computer code indicates this is a coil pack failure. 3. transmission replaced at 55,000 mi. 4. windshield wipers come on for no reason 5. A/C freon charge at 98,000 6. water pump failure at 98,000
While driving about 20 mph heard a loud explosion with a bang in front of vehicle. Later, found out that transmission had a big hole in it, causing vehicle to lose all power. Had contacted dealer, and they were aware of situation which had not been solved. Consumer is requsting reimbursement for towing, rental car, motel, and repair expenses. Air conditioner failed.
I was pulling out of a parking lot from a stop and the transmission went out. We had no warning whatsoever.the transmission cost us $1800. To replace. The air conditioner has been nothing but problems, we had a new compressor put in and have had the freeon replaced several different times. The clock spring which controls the airbag, cruise control and horn quit working and cost us $200. To have fixed.
Vehicle A/C has not operated correctly since the car was purchased. New condensor, lines and evaporator have been replaced. In the 4 yrs. I've owned the van, the A/C has not operated one summer without failing.
Air conditioner causing a loud, grinding noise while running. Slight hesitation of engine while this is happening. Problem increasing in intensity over time.
Dodge compromised with me on the cost of repair for this problem. However, I believe that within a year I will have the same problem again with the evaporator coil leaking. There are many people who have experienced this same problem. I hope that they will report it so that you become aware of the severity of the problem. Dodge needs to either recall or at least replace for free these expensive components that are failing prematurely.
A D V E R T I S E M E N T S
- Brooklyn Park, MN, USA