This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Firestone, infiniti FR360, P20570R14. While driving at 5 mph, the right rear tire completely separated. The blowout caused vehicle to do 180 degree turn to eluminating traffic. The consumer had to take the vehicle to Bridgestone to replace the old Firestone tire which had chuck of rubber in it.the cost of repairs were $241.24. Consumer fells Firestone should reimburse them. Dealer has been contacted.
I have owned this vehicle since new. I have had the oil changed and tire rotated as instructed by the manufacturer. I believe the tires should have lasted longer than 28, xxx miles and the battery beyond 36, xxx miles. In thirty years of driving I have never experienced so many failures with a vehicle. The drawer under the passenger has never close, the vinyl fabric that wraps around the drivers seat is torn due to cracking, not abuse. The horn has repeatedly failed. The vehicle is now started to rust. I have had what I refer to as a light show on the interior of the vehicle. The interior lights just flash on and off for no apparent reason. When this occurs, bells chime as well. This will occur for days at a time and then cease. The paint on the front of the vehicle, below the headlights at the base of the bumper is flaking off. This area of the vehicle receives the most abuse from road debris and should hold up better. Even though a head gasket and sensor has been replaced, the engine will indicate it is overheated on occasion. Brake pads wear out often. Everytime I turn the vehicle on I do not know what to expect. Whoever has had a car where the horn doesn't work, the inside rear view mirror falls off while driving down the road, the hood release latch fails and has to be replaced, interior lights which flicker on and off at random, premature replacement of the original tires, seats fabric which cracks, and, of course, the head gasket. Even the service manager at the dealer said it was unusual given the mileage on the car at the time. I never know what to expect when I get into the vehicle, it just seems like too many things are occuring. Due to distance, the dealer that sold us the car did not do any repairs. Several of the repairs have been done by royal gate Dodge, 15502 manchester rd., ellisville, mo 63011. Thanks for your help and for listening
This tire blew dentical to recalled ones and only had 3K miles on it steel out of it - one section latex glove thick rubber on inside had wobbled since they put it on in April but they told me it was nothing to worry about.... then it blew - they replaced it with another one like it when I took it in but I worry about the other one that is Firestone bought at same time and even about this new one - are they safe if they dont blow or show signs of wobble like the other? I drive with 3 kids in car on road trips and I worry now had I been going faster when it blew we could have died- thanks( dot number: Tire size: P195/70R14 )
On the 21st April 2000 while doing 70mph on the freeway leaving el paso we felt a thud under the car and then we veered to the left. I managed to keep the car under control and made it to the hard shoulder. I got out and inspected the car and the tread had come off my back/left tire and was scattered along the freeway. A police car arrived and escorted us to a Firestone service centre in el paso where we had all four tires replaced. The damaged tire was replaced free of charge by the garage. It was a very frightening experience as my wife and I were travelling with our four children. I have no idea what type of Firestone tyres were on the car but as the accident mirrors those described in the recent newspaper reports I am assuming that they were the ones being recalled.( dot number: )
A D V E R T I S E M E N T S
- Ames, IA, USA