This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
During 11/98, the front cover of the right factory installed fog light came off. The dealer said the fog light is one unit and the cover could not come off unless the entire unit was struck very hard. There was no damage to the vehicle, but when my husband removed the unit to replace it with a new light from the dealer ($95), there was a crack in the unit. The dealer had no explanation for the crack. In April 1999, I discovered that the left fog light cover was missing. The damage was identical. Since that time my husband and I have noticed many Dodge Caravan with missing fog light covers. The dealers have offered no assistance in trying to investigate the problem.
- Jacksonville, NC, USA
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- Jacksonville, NC, USA