This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Original motor and transmission mounts broke in June of 2000, replacement mounts in October 2000. Vehicle has never been in a collision or driven off road. Replacement mounts lasted less than 2000 miles.
While driving, vehicle engine check illuminated, the temperature gauge malfunctioned, and the head gasket blewout.. consumer was informed that the reason the guages were acting erractically was due to the blown head gasket.
At approximately 58500 miles the head gasket on the engine failed. It was replaced under a purchased extended warrantee. I was not informed by anyone that Chrysler had a program in place to cover the cost of repairs though such a program existed. At 75419 miles the headgasket blew again. Only this time the head was cracked as well. I was charged over $1625 for the repairs eventhough it appears the original repairs were ineffective. After much discussion the car dealer warranteed the repairs for 36000 miles or 3 years. This offer was never made on the original repairs. Other problems with the car include the front struts going out at 42000 miles (it took over four trips to the dealer to get the problem mostly corrected), a frozen brake caliper causing premature ware out of the left front brakes, a suspension system that bottoms out harshly on roads with dips. With the latest repair the temperature gauge read a half unit higher than ever before and the vent blows warm air regardless of outside temperature (even if it is very cold). I am very dissatisfied with this vehicle.
Original motor and transmission mounts broke in June of 2000, replacement mounts in October 2000. Vehicle has never been in a collision or driven off road. Replacement mounts lasted less than 2000 miles.
- Naugatuck, CT, USA
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Valve cover gasket leak @24000 miles replaced by dealer. Still leaking at 26000 miles replaced by dealer at approx. 30000 miles head was checked dealer stated head was good replaced head gasket and valve cover gasket dealer stated that any future problems with same components would be taken care of. Expertienced intermittent check engine light dealer checked and stated every thing okay replaced oxygen sensor. Still intermittent check engine light at approx 70395 coolant bubbling out of over flow replaced radiator cap vehicle now overheated test for carbon monoxide gas in coolant system shows positive indication bad head gasket or head dealer does not want to repair even though problem was never properly repaired
The head gasket had to be replaced by dealership 4/99 (mileage: 40066) when 3 yrs & 10 months old. The head gasket and cracked cyinder head had to be replacecd by same dealership on 8/14/00 (mileage: 57681) when it was 5 years and 2 months old.
I was driving when I heard a metallic crunch and suddenly I could not turn the wheel in any direction. I managed to park.. the pulley was broken and the belt was off.fortunately I had stopped to pick up my daughter.we had to travel on I 95 S and would have been going at least 60 mph. This was very expensive for me because we were on our way out of town for a family emergency and I had to take the only rental car which was available $277. Have my car towed $80. And pay for repairs $255..the dealer acts as thogh this is a commo occurence and something to be expected.. I have been driving for about 40 years and never had this happen I also have a water leak under the drivers mat and from the roof into the storage area in the back.they also ac like this is perfectly normal and told me I need to take it to a place that checks out leaks and pay.
Defective lifters in the engine gaskets cause the vehicle to move forward unexpectedly when starting the vehicle up/ makes a loud noise in the engine compartment. Also an oil leak may occur.
Transmission problems reported in other Dodge Caravan, first had seals, gaskets replaced, dealership did not do correctly causing extra damage, drove over 200 miles not realizing it was leaking fluid.
Cyclinder head cracked at around 40,000 miles and was replaced by the dealer. At approrimately 69,500 miles the head the dealer replaced at 40,000 miles cracked again. In talking to a friend in Louisiana their van had the exact same problem at almost the same mileage. I have asked them to email this same questionaire to you. The head crackes and leakes antifreeze and water into the cyclinder compartment causing the vehicle to run real rough and overheat.
Transmission is defective, will not shift into third gear. While traveling will not go past 20-30 mph. Dealer aware of the problem. Repairs made and problem still exists. Also head gasket gauge would move from hot to cold, dealer contacted and repairs made at owners expense. Head gasket failed. Transmission failed.
Engine died. When mechanic took spark plugs out, they were wet, and appeared to be leaking, causing the ngine head to be warped. The car was missing alot, and just went out while driving. No warranty. Dealer cannot duplicate the problem.
A D V E R T I S E M E N T S
- Naugatuck, CT, USA