Dear sir or madam I purchased a 2007 Dodge Caliber in may of 2007 from enterprise rental car Agency, I was never told that the vehicle would not have what I now know is called a powertrain warranty. A few months ago I purchased a warranty from a company called us fidelis and needles to say I was on vacation alone and had car trouble and this company would not honor the warranty and to add further insult to injury I was told that the repairs should come from the Dodge manufacturer. I am still a single woman living on a fixed income and still paying for this vehicle and have not a clue where or how to have this car repaired. In this tough economic time I have lost my job and my house the only thing left is my car should I now give up on it to? dear sir or madam I writing in regards to this warranty coverage, today is May 13th exactly 60 days from the day I purchased this coverage. I am on vacation and had a problem with my car and was told that I would have to wait 48 hours before some one could come out and inspect my car. I live in Maryland and the problem occurred in New Jersey while driving back to Maryland. I was told that there was nothing that could be done. I informed them that I was alone with not monies to rent a car or get home. I was not offered any assistance. Please cancel this coverage and refund the $300 that I have paid your company this is not acceptable to me. Thank you for leaving me stranded alone with no help at all! the BBB that will handle your complaint is: BBB serving E. Missouri & S. Illinois (saint louis, mo) 15 sunnen drive, ste. 107 saint louis, mo 63143 phone: (314)645-3300 fax: (314)645-2666 email: BBB@stlouisbbb.org web: www.stlouis.BBB.org you may wish to copy or print this information for further reference. All correspondence about your complaint will come from and should be addressed to this BBB.

- Baltimore, MD, USA