This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2013 Dodge Avenger. The contact stated that upon approaching a stop light at 10 mph, the driver behind her was on a cell phone and rear ended her vehicle. The contact stated that the driver seat belt failed to restrain her and the contact hit her head on the driver side window. The air bags also failed to deploy upon impact. The contact did not receive medical attention; however, she stated that she did have pain to her lower spine, neck, and left side of her head. The other driver did not sustain injuries. The police were called to the scene; however, they never showed. The contact stated that she gave her information to the dispatcher; but was uncertain if a police report was filed. The contact drove the vehicle to an independent mechanic where it was later destroyed. The contact also went to nyle maxwell cdjr of austin(13401 ranch rd 620 N, austin, tx 78717) where they discovered that her vehicle was placed under NHTSA campaign number:16V668000( seat belts, air bags); however, the dealer offered no assistance. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 23,000.
Hello I guess my car has a recall I didnt no I went to the dealership got some parts my in there system I work out of town I travel alot drove the out of state I got in a accident police came wrote a report said it was my fault in the impact the airbags never open and the seat bet became loss it takes longer to return in its rolled up position I thought maybe the airbags didnt open cause the impact wasnt hard enough will I just left it like that I ended up fixing the car on my own didnt wont more problems with the insurance didnt make it a bigger deal around christmas time all this coronavirus happens this was in Texas my job ended I came back home to Nevada time passed went to the dealer to get more parts nothing a few days later yesterday I get a text from the dealer my car has a recall they won't to fix it and Chrysler is going to pay for my rental cause they need the car a few days I could have been hurt real bad I fix the car on my own cause I didnt need more problems my back still hurts from time to time I just thought I share this experience thank U
The contact owns a 2013 Dodge Avenger. The contact stated that after starting the vehicle, the seat belt warning light illuminated and remained illuminated. The vehicle was taken to an unknown dealer located in woodbridge, va, where the technician stated that the vehicle was not subjected to a recall. The vehicle was diagnosed and the contact was informed that the head-rest needed to be replaced. The vehicle was previously repaired under NHTSA campaign number: 16V668000 (seat belts, air bags). The manufacturer was informed of the failure. The approximate failure mileage was 41,000.
I purchase the car, and the dealership California direct motors failed to inform me of the safety recall, and its still an un going problem, I have not received my plates / registration. So legally I'm not the owner until this get cleared. I'm afraid to drive the car. Please help
My airbags did not go off when I hit the car in oncoming traffic. My frame was bent and both cars were totaled. I've sustained many injuries that are unknown of treatment completion
- Sacramento, CA, USA
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Seatbelt on drivers side locks all the way in and does not release. This has happened while car is stationary and in motion (no breaking involved, driving 25 mph). Have got the seatbelt to release a few times and immediately locks again. Is currently locked all the way in preventing the seatbelt from being worn.
The contact owned a 2013 Dodge Avenger. While driving approximately 40 mph, the driver lost control of the vehicle and crashed into a guardrail. The driver's door was severely damaged, but the side and curtain air bags did not deploy and the seat belt failed to restrain the driver. The driver sustained injuries to the left side of the body that required medical attention. A police report was filed. The vehicle was destroyed and towed. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not notified. The failure mileage was 110,000.
The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign numbers: 16V668000 (seat belts, air bags) and 17V640000 (seats, air bags). The contact was unable to get the recall repairs completed due to lack of communication from the manufacturer. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer stated that parts were unavailable and was not able to confirm when the parts would become available. The contact had not experienced a failure. Parts distribution disconnect.
2013 Dodge Avenger. Consumer writes in regards to occupant restraint safety recall. The consumer stated the dealer's customer service was unsatisfactory.
I have had an airbag problem indicator light and significantly increased risk of injury in my car for over a year now. This needs to be fixed asap in order to prevent catastrophe.
Takata recall. The contact owns a 2013 Dodge Avenger. The contact stated that there were several failures that progressed, such as the front passenger side door handle fractured. The dealer replaced the door handle. The brake system was serviced several times and, while driving, the vehicle overheated and was pulled into a refueling station. The contact looked under the hood and noticed that the hose fractured from the radiator. The vehicle was unable to be driven due to the failures and had to be towed to a dealer. The dealer (kendall Dodge, 786-231-2120, 13355 137th ave, miami, fl 33186) was notified of the failure. The contact was uncertain as to when the vehicle would be repaired. In addition, the contact received notification of a manufacturer's recall more than two years ago. The remedy and part were not available to receive the repair within a reasonable time frame for NHTSA campaign number: 16V668000 (air bags and seat belts). The manufacturer was notified of the failures and the contact was waiting to determine when the recall repair would be completed. The failure mileage was not available. Parts distribution disconnect.
The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator illuminated and the seat belt failed to remain locked into the latch in the event of a crash due to the otc failure. The contact called the anderson Dodge dealer (5711 E state St, rockford, il 61108; 815-229-2000) and was informed that due to the air bag warning indicator remaining illuminated, the entire air bag system would fail. The dealer stated that the parts for the recall repair were unavailable. The manufacturer was made aware of the failure and informed the contact that they were expecting parts around August. The dealer was not aware of parts being available around that time or at all. The approximate failure mileage was 42,000.
Takata recall. The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (roseville Chrysler Jeep Dodge Ram, 2805 long lake rd, roseville, mn 55113; (877) 588-4164) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The landers Chrysler Dodge Jeep Ram dealer located in southhaven, ms was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact stated that she no longer wanted the vehicle. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Dodge Avenger. The contact stated that NHTSA campaign number: 16V668000 (air bags, seat belts) exceeded a reasonable amount of time for repair. The contact received the recall notification in September of 2016. The dealer (sahara Chrysler Jeep Dodge Ram, 5050 w sahara ave, las vegas, nv, 89146) stated that the parts were unavailable. The manufacturer was also contacted and confirmed that the parts were unavailable and there was no time frame for when they would arrive. The contact had not experienced a failure. Parts distribution disconnect.
Potential loss of airbag and seat belt pretensioner deployment capability in certain crash events due to a shorting condition resulting in a negative voltage transient that travels to the occupant restraint controller via the front impact sensor wires
The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (central valley Chrysler Jeep Dodge Ram Fiat 4460 mchenry ave, modesto, ca 95356 (209) 526-3300) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The manufacturer advised him to contact NHTSA for part availability. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Cedar Park, TX, USA