This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer jim olson motors located at 632 green bay rd sturgeon bay wi 54235, phone number: 920-363-4060 where it was informed that the recall remedy parts were on back order. The manufacturer was not notified of the issue. (parts distribution disconnect).
8-21-2017 had a recall preformed for a airbag issue. After the repair was done there was still a code in the system for the driver active headrest control circuit open. I had already investigated the airbag light ( March 2017) and found many sites stating a broken wire in drivers seat. When I got the car home I finally investigate the wire issue and found the black wire approximately 2 inches before a yellow connector where a plastic stretcher was applied broken inside the fiber covering of the 2 wires. I was a mechanic for 30 years so I stripped the wires and reattached. The light is still on so I am thinking when it broke or what ever it caused a system issue and that this was a known issue and should be repaired by Chrysler at no charge. This vehicle has been one of the best Chrysler products I have owned. The service technician said it could cost around 400 to fix.
The contact owns a 2013 Dodge Avenger. The contact stated that NHTSA campaign number: 16V668000 (air bags, seat belts) exceeded a reasonable amount of time for repair. The contact received the recall notification in September of 2016. The dealer (sahara Chrysler Jeep Dodge Ram, 5050 w sahara ave, las vegas, nv, 89146) stated that the parts were unavailable. The manufacturer was also contacted and confirmed that the parts were unavailable and there was no time frame for when they would arrive. The contact had not experienced a failure. Parts distribution disconnect.
Potential loss of airbag and seat belt pretensioner deployment capability in certain crash events due to a shorting condition resulting in a negative voltage transient that travels to the occupant restraint controller via the front impact sensor wires
The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (central valley Chrysler Jeep Dodge Ram Fiat 4460 mchenry ave, modesto, ca 95356 (209) 526-3300) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The manufacturer advised him to contact NHTSA for part availability. The contact had not experienced a failure. Parts distribution disconnect.
- Modesto, CA, USA
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Takata recall. The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (roseville Chrysler Jeep Dodge Ram, 2805 long lake rd, roseville, mn 55113, (877) 588-4164) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect. Updated 10/17/17 updated 10/25/2017
The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called southern Dodge Chrysler Jeep Ram located at 2747 N military hwy, Norfolk, va 23518, phone number: (757) 855-2277 where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and stated that parts where to be available September of 2017. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata inflators I got a letter of recall for our car last year and still no resolution to the problem! we are having to drive an unsafe vehicle! something needs to be done
The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted at 1-800-853-1403 and stated that they would notify the contact when parts became available. The local dealer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (air bags and seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Apple Chevrolet in hanover, Pennsylvania was contacted and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Drive side active head restraint (ahr) triggered on own without accident. I contacted Dodge when it happened and they said there was not any issues. Received phone call from different napleton recently and asked service advisor about it and he said he has seen a few. Contacted Dodge again at (800) 423-6343 (special investigations) and they said vehicle is beyond 3 years/36K warranty. I originally contacted them in July 2015 and they said they never seen it and not covered under warranty. After talking to other service advisor and finding out that there is other vehicles out there Dodge should look further into this issue. Someone could get seriously hurt or die do to this problem. Researching the web there has been cases of ahr deploying while going down the highway, thankfully my wife was in park when it deployed. I appreciate your assistance with this. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Ntsha recall # 16V-668 was issued for my car last September. Mopar told me they would have parts available for repairs this spring. It is now summer, and they still do not have replacement parts available. How long are they allowed to go with replacing the defective part?
I received an email months ago that there was a recall on my airbags and an issue with the seatbelts that could cause injury during a crash. A just recently received an email from carmax warning me of the same. I never received a remedy-is-available email so I looked it up on this site and was informed there is no remedy available because the recall is incomplete. It has been close to a year, and I would like this remedied so I and my passengers are as safe as possible in my car. Thank you!
The contact owns a 2013 Dodge Avenger. The contact stated that the air bag warning indicator illuminated. The contact received notification of NHTSA campaign number: 16V668000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The billy bender dealer and manufacturer stated that parts would be available in June. The VIN was invalid. The failure mileage was 60,000. VIN tool confirms parts not available.
Takata recall. The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (air bags) and contacted the dealer (anderson Chrysler Dodge Jeep Ram, 5711 E state St, rockford, il 61108, (888) 213-3468). The dealer indicated that the remedy and parts were unavailable for over two years. A mechanic also inspected the dtc for the air bag warning indicator and stated that the part needed was unavailable to be ordered and advised the contact to call a dealer. The contact called the dealer for months, but they were unable to determine when the remedy and parts would become available. Months later, the air bag indicator flashed and remained illuminated. The manufacturer was notified of the failure. The failure mileage was not available. VIN tool confirms parts not available. Updated 08/03/17
The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The Suburban Chrysler Dodge Jeep Ram of farmington hills, mi dealer confirmed that the parts were not yet available. The manufacturer confirmed that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Dodge Avenger. The contact stated that the air bag warning indicator remained illuminated. The contact did not receive a recall notification, but found online that the VIN was included in an open recall. The contact called colonial Dodge Jeep (24 coolidge St hudson, MA 01749) and was informed that the vehicle was included in NHTSA campaign number: 16V68000 (seat belts, air bags). The remedy part for the repair was not available. The contact was advised to call NHTSA to expedite the part. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Takata recall. The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 07/13/17
A D V E R T I S E M E N T S
- Egg Harbor, WI, USA