This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle brakes and steering froze up while attempting to go around another driver. This resulted in a total loss. This was on a dry city street. The driver in front of the vehicle was turning into a business, attempted to go around when the brakes and steering just stopped working. This vehicle was just service a few weeks prior to the incident.
Purchased vehicle 02/2013 six moths later noticed brake light would come on when coming to a stop going down a hill. Took in for service, told "brake sensor is too sensitive." One year later noticed when vehicle is in motion beyond 50mph engine will hesitate- feels like it will shut off. Similar situation when idling. Two years later steering makes lots of noise. None of these concerns have been addressed when brought to staff's attention at Dodge dealership. Dodge requests I pay $107+ for a diagnostic test. Not happy with this purchase more so because I am mother to a three year old and expecting...I feel very unsafe in this car.
The contact owns a 2013 Dodge Avenger. The contact stated that the brake pedal was depressed and there was a jerking motion. The failure recurred multiple times at various speeds. The contact also stated that the air bag warning light illuminated. The vehicle was taken to dealer for diagnostic testing. The diagnosis and repairs were unknown. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
The contact owns a 2013 Dodge Avenger. While driving at an unknown speed, the brake light illuminated intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 24,000. The VIN was not available.
Braking system did not stop car causing rear end collision. Air bags deployed and passenger air bag starting smothering and burnt hole though air bag. Car totaled at going only 30mpg.notified Dodge and was sent a letter saying nothing was found on brakes but didn't even address the air bag. 1week before had car in for service for vibration and dealer had to replace all mounts.
- Forestville, WI, USA
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The contact owns a 2013 Dodge Avenger. The contact stated that while driving at approximately 10 mph and attempting to stop, the brakes failed to respond. As a result, the vehicle crashed into a mailbox and a light pole. A police report was not filed and there were no injuries sustained. The vehicle was taken to an independent mechanic where the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 46,000.
From the first time I bought this car the brakes would squeal when I would backup. I talked to the service manager at the Dodge dealer where I bought the car about this problem and he said it was a problem with the Avenger models from the factory. They tried to solve the problem by cleaning the brake pads but the problem continues down to this day. The Chrysler company said they can't do anything about the problem. So basically I have to live with the problem. I got the BBB involved but they could not accomplish anything either. This may not be a safety issue, but it is certainly an irritation.
Rear brakes loud noise on reverse ( dealer told me there is nothing they cant do and to take it with Chrysler. A lot of people having the same problem.
The contact owns a 2013 Dodge Avenger. The contact stated that the brake warning indicator illuminated intermittently. When the brake pedal was depressed, it traveled abnormally to the floorboard. The contact discovered that brake fluid was smeared throughout the frame and master cylinder. The vehicle was taken to a dealer on three occasions and the technician stated that the vehicle functioned as designed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 5,741.
I bought the 2013 Dodge Avenger in Jan. 2013. March 2013 came and my windshield wipers would start wiping do to the over cast and shadows. When I took it to Dodge they told me there was nothing they can do because it wasn't happening then in front of them. Then at 7500 miles in July 2013 my brakes started making loud noises. At first it was only when I backed up then come August it was all the time. After 5 visits of scuffing the roaders up they said if it happened again they said they would replace everything in the brake system cause there was a large amount of complaints in the 300 models, darts, and Avengers. First trip to the service department they said they replaced the whole brake system... brakes, roaders, and pads...(they stated their was scares in the roaders and it shouldn't of been that way with only 7500 miles) to the front and rear. They also stated they left my account open incase that didn't work. However that was a lie they only did the rear and that same day the front was so bad I couldn't drive it. 3 days later they got it back in to the service department and did the whole front system of the brakes. That worked for 1 week and I'm really mad. I have called 17 times left voicemails for the dealer ship manager and service department. My brakes now are sticking and still loud as ever. They still have not returned my call. I only have 18000. Miles on this car. I would like to have it fixed. This is not only me having this issue. Help us be safe recall for fix the problem please.
This automobile started out misfiring and using a lot of gas, and we have had it in the shop numbers of times to have the problem fixed know that it getting older the problem has gone from just misfiring to stalling out to jerking at time to a smell of something hot to the gears changing hard also having breaking problems since about 14000 miles the grind real bad had rotors turned and still having that problem today had it checked out several times know we have this problem if we are stopped and turn the wheel to the right or left and take your foot of the break it takes off on it on it jumps all the problems have been reported to Chrysler several times we have been on something called the star program.they tried to give me $500 dollars for my trouble then later they tried to buy the car back for msrp. Which I would lost money know I have attorney to handle this problem this car is unsafe myself and my family at risk everyday until something is done.
The contact owns a 2013 Dodge Avenger. The contact stated that while driving approximately 20 mph, the brakes suddenly malfunctioned making it difficult to stop the vehicle. The contact stated that the brake pedal had to be pressed to the floor to stop the vehicle. The contact indicated that the defect had occurred multiple times. The vehicle was taken the dealer and the master brake cylinder was replaced. The defect continued to occur. The vehicle was taken back to the dealer who then replaced the ABS pump and the front brakes. The contact indicated that the defect was still present. The manufacturer was notified of the defect. The failure mileage was 14,000.
While traveling on the freeway a car cut in front of me and I had to "jam" on the brakes. When I applied the abnormally high amount of input to the brake pedal to slow down, little if any extra braking was applied to the car. Fortunately there was room in the other lane next to me and I was able to change lanes avoiding an accident. But the brake system did not act properly. Since then I have had two additional incidents where "emergency braking" was necessary. In all three cases the brake system failed to provide maximum braking force (considerably less braking than a minivan I own). In addition, in none of the 3 cases did the ABS engage (presumably because the maximum braking force could not be attained!). I have compared the brake pedal feel to other cars I own, and other new Dodge cars (I rented a Chrysler 300 for two weeks and a Dodge challenger for 2 weeks) and have found that the brakes on the Avenger are very "spongy" as if there is air in the lines. At low speeds the soft feel of the brakes is somewhat masked. At higher speeds and/or emergency conditions, the brakes require extra input and pedal travel to provide the same amount of braking force when the braking force should increase on the car. Since the incidents, I have had the car back to the dealership and they confirmed my complaint. The dealership has replaced the master cylinder, booster, and ABS module. While the feel has improved a little, the brakes are still spongy and the pedal travel is excessive when trying to apply the brakes harder. I would have thought that all new parts would have solved the problem. However it now leads me to believe that there may be a design flaw. During this time I have also learned of a woman that has a 2014 Chrysler 200 (same brake system as the 2013 Dodge Avenger) and she had very similar issues.
The contact owns a 2013 Dodge Avenger. The contact stated that while driving at various speeds, the anti-lock brakes engaged independently and without warning. The contact applied the brakes but the vehicle did not respond. The vehicle was taken to the dealer where the technician stated that the vehicle was performing to standards, . the manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 100 and the current mileage was 18,000.
The car feels like it jumps a bit when going from accelerating to slowing to stopping. Feels like a vibration slowing down. Also there had been noises coming from the steering column area. And you could hear like a clicking noise. There was another different noise from that area as well. The noises are hard to describe. It has been in the shop and they are basically not finding anything wrong with it. The clicking/sounds are not normal and that vibration is not normal regardless of what they say. The car does not run as smooth as a brand new car should run. Will not purchase a Dodge again.
The contact owns a 2013 Dodge Avenger. The contact stated that while driving approximately 30 mph, the brakes failed without warning. The contact crashed into a pole however, there were no injuries reported. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was destroyed. The approximate failure and current mileage was 3,000.
A D V E R T I S E M E N T S
- Sicklerville, NJ, USA