The contact owns a 2012 Dodge Avenger. The contact received notification of NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The contact stated that while the vehicle was parked at the residence, the contact entered the vehicle and observed that the headrest was uneven. The contact inspected the headrest from the rear of the vehicle where she observed that the headrest had separated but was still attached to the middle of the headrest. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,206.

- Dothan, AL, USA

On November 19, 2021 I was a passenger in the above vehicle, which was owned by my ex-husband. We were involved in a 3 car accident when another car cut us off while driving at the speed of 45 mph (posted), with cruise control set. Upon impact with the 2 other vehicles, my seat (the passenger side seat) broke and threw me forward into the front passenger side compartment. Even though the dash airbags deployed, I suffered a catastrophic injury to my leg/ankle that required immediate surgery---had I not had surgery, I would have never walked again. The above vehicle had to be towed due to being a total loss. When my ex-husband went to the salvage yard to retrieve his belongings out of the totaled car, he and his daughter noticed that the front passenger side seat was broke. The vehicle, I believe is no longer available for inspection, since my significant other gave the title to the salvage yard. There has been a recall affecting the seat restraint pretensioners, however, since I did not own said vehicle, I do not know if this one was included in that recall. According to my ex-husband, there was no warning, messages, or other symptoms of a problem before this accident occured. My whole life was changed that evening. I am facing huge medical costs for my recovery---my hospital bill alone was $186,500! This does not include follow up visits, physical therapy, and all the pain and suffering I have experienced!

- West Frankfort, IL, USA

The seats move around as if they are not bolted down properly. Any speed if you hit a small bump or so much as move other then straight it-??s extremely noticeable. I don-??t think it is safe and my kids are in this car daily and I was hoping a recall would have already been called on this because I know I-??m mot the only one with this issue with both front seats moving around as if it-??s a carnival ride. And the cruise control stopped working in 2016. Also has always made a weird sound under the hood and come to find out I have had a bad transmission the whole time I have owned this car, also a common issue I have heard from MANY People. Also these cars have several different censor problems that keep having to be replaced as well as energy draining batteries more than they should. The hoses and injectors also have been a major problem. I thought I just got unlucky with my car but everyone I know has soooo many problems with these cars it-??s actually crazy they didn-??t stop making them sooner. I-??m the only driver and owner of this car and drive like a grandma I have been told so I do know it-??s not how I have been with the car, also regular oil changes and maintenance as needed on top of thousands to keep her running as I bought it brand new and refuse to let it die on me after it-??s paid off.

- Flat Rock , MI, USA

The contact owns a 2012 Dodge Avenger. The contact stated that while driving at 65 mph, the frontal passenger's seat headrest deployed without warning. The vehicle was taken to an independent mechanic and the contact was informed to check for recalls on the vehicle. The vehicle was not subjected to a recall. The vehicle was taken to ferman Chrysler Jeep Dodge Ram ' wesley chapel (24314 fl-54, lutz, fl 33559) and the contact was provided an estimate for the repair of the vehicle. The contact declined the repair. Additionally, the driver's side headrest deployed while parked in the driveway. The contact referenced NHTSA campaign number: 17V640000 (seats, air bags) however, the VIN was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

- Tampa, FL, USA

The headrest on the driver seat snapped and hit my head while I was driving. I currently have back neck pain, feels like a pressure. It was unexpected. Is there anything I can do " I am going to my doctor this week, but anyway of fixing"

- Miami, FL, USA

I have had my 2012 Dodge Avenger for a little over a year. The heat does not work on the passenger side and I was told by the mechanic I purchased from that it was an issue with all these cars and nothing could be done. Also in the past 6 months my car has went dead while driving and would not crank for at least 3 to 4 hours. I was just on this interstate Friday night going 60 and my car went dead and had to coast of the interstate in a really bad part of town. I see that there are many issues with both of these and cannot believe that nothing is being done about this. Thanks Dodge.

- West Monroe, LA, USA

Active head rest deployed without being in an accident. The plastic that holds the retaining pin broke causing the head rest to deploy

- Columbia, SC, USA

While sitting in the stationary vehicle the driver side active headrest deployed with out being in a collision.

- El Cajon, CA, USA