This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On the evening of 12/24/98 my son lost control of the vehicle while negotiating a turn. The vehicle failed to slow down. We discovered that this car was subject to a recall that we were not informed of. Not surprisingly, Chrysler informed us that the recall situation had nothing to do with causing an accident. After striking a telephone pole head on neither air bag deployed. Chrysler also denied any fault in this. If it is not the fault of the manufacturer, then who? this complaint was initially filed with NHTSA on 12/26/98. I am still waiting for some sort of action from NHTSA. A passive restraint system that fails to protect vehicle occupants must surely result in a recall of vehicles with defective systems. The vehicle in in the custody of Chrysler. We will not accept repair and return of this unsafe vehicle !!!
Thank you very much for your site. Thanks to your information we now know that our car was subject to a recall that evidently caused an accident. We have never been notified of a recall and are very much concerned about the air bags not actuating. The vehicle struck a telephone pole head on after failing to reduce speed while negotiating a turn. Fortunately, my son and his friend were wearing seatbelts. What a merry christmas this has turned out to be.
- Casa Grande, AZ, USA
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- Home Wood, IL, USA