This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I recently had my front-end ball joints replaced on my 1998 Dodge Avenger at ken nelson auto plaza in dixon, il. This problem was a recall I had done already in may of 2001. Recall #967 from NHTSA. They were suppose to put newly designed lateral arm ball joints on my vehicle at that time. The "new" ball joints didn't last one year and 8 months. I was told I had to pay for the repair this time, for which I did. The cost was $312.60. I do not believe I should be paying for the material defects that were under the original recall work which failed in such a short time.
- Dixon, IL, USA
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- Dixon, IL, USA