This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1. Engine runs but when I shift into reverse, drive etc. Car does not move. When I took it to be looked at, they said that my transmission doesn't have pressure. There was no indicator lights on the dash or any reason for me to think anything was wrong until I went out to drive my kids to school and it wouldn't move. Available for inspection on request.
ticking started in the engine, idle is rough most times, #2 cylinder misfire and does not accelerate when gas pedal is pressed. occasional cut off while driving or stopping at a light. mechanic checked codes to verify. In september of 2023 transmission was replaced by a certified shop after the same similar issues. keep dumping money into a car that i am still paying on and maintain according to the maintenance schedule.
While driving in traffic my transmission failed due to a pump failure in the transmission (diagnosed by a mechanic after the incident and having to be towed to a shop). The car stalled in the middle of an active intersection. My make and model and manufacture year was involved in a recall for this exact problem but for unknown reasons my VIN is not included. The car has been meticulously maintained and has less than 50,000 miles. The check engine light appeared immediately prior to the car losing power.
On August 13, 2021, while driving at about 60 miles per hour, the vehicle lost power and power steering. Air conditioning continued to work. I was able to coast, move over to the right lane, place the transmission into neutral and restart the engine. I then placed the transmission back into drive, increased my speed and resumed my trip. This occurred previously on August 15, 2017, resulting in Complaint Number 11047478 being filed with your department.
We we're driving home from bishop on the highway at night, when all of a sudden the van wouldn't shift to 3 gear. It wouldn't go past 40 miles per hour. Every time we tried to accelerate the RPM's would go past the red section (about section 8 or 9). It was driving fine around 65 miles per hour prior, when all of a sudden it wouldn't continue accelerating at that speed anymore. We pulled over trying to switch gears to see if it would go back to normal, but that didn't work and we also tried turning off the car and nothing worked. We pulled up at a gas station for more gas. When we turned the car back on and put it into driving gear it jolted for a second right before and after taking it out of the driving gear. We had to drive on the highway at 40 miles per hour with the emergency lights on so we wouldn't get hit from behind from coming and un coming traffic since it was pitch dark at night. Also, the left back passenger door right behind the driver seat was no longer working earlier. It won't open neither with the clicker, or by hand (inside or the outside) or by the inside automatic buttons for the door. It just doesn't unlock any more.
- Glendora, CA, USA
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While we are driving the vehicle will start to jump around and we have to take our foot of the pedal. Then when we are going up any kind of hill or mountain we loss power and almost come to a complete stop even when we press the pedal all the way to the floor. The amount of speed we loss is very unsafe and very alarming. How is there not a recall on this, I have seen story after story about this. It happens to us every single day, there is not a day that we don't have this issue with this vehicle.
I was driving in a residential street suddenly my vehicle made a noice when O drove...I drove slowly until I drove the next day, it wont at all even on drive shift.
My steering controls do not work. The steering wheel controls dont work and cruise control does not work. The controls for the speedometer for digital use do not work. There is only 36000 miles on the car and the part to fix is unavailable. The question is why no recall when U cant order the part so obviously everyone is having an issue and this not working could have prevented 2 accidents that have occurred had the horn worked like it should.
"takata recall"... I bought 2016 Chrysler Town & Country touring couple of months back & it's have 27,500 miles on it. Since I start driving this car it's having an issue with shifting the gears. The RPM goes up to 4000 to 5000 RPM & then it's start shifting the gears also when I drive the car on highway and put car on cruise control the RPM stays near by 3000 to 4000rpm. When I press the accelerator it's never take quick pick it's always take long time for pick the speed and the engine or transmission make some heavy noise. I took the car at Chrysler dealership & as per them there is no problem at all but seriously I'm not sure they checked my car properly or not. As per me the gear is not shifting smoothly & quickly as it's supposed to be.
Vehicle has had repeated issues with acceleration and shifting gears since purchase. Vehicle will not accelerate over 40 mph while driving and rpms redline. It has been in for repair for over 40 days since March 2016 and is currently at dealership. Most recently the vehicle lost all power, including ability to steer and brake properly, after being in reverse backing out of my driveway. During the last two incidents, no warning lights have illuminated, nor have there been any fault codes found in the vehicle's system. The van is extremely unsafe and unreliable, and is a danger to myself and three young children - as well as other vehicles on the road. I have requested arbitration under New York state's lemon law and I have attached a copy of paperwork recently submitted. The pdf describes, in greater detail, the ongoing issues with the vehicle, as well as Chrysler's repeated attempts to service it without success. Since vehicles are mass produced, I worry that other consumers are experiencing these same dangerous issues, with no remedy in sight. Thank you for looking into this matter.
A D V E R T I S E M E N T S
- Emmett, ID, USA