This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver's side, power sliding door, will not open. This is a safety hazard. In an emergency or accident, only the other sliding door will open or if blocked, all will be trapped and unable to exit the vehicle. Vehicle is only 2.5 years old and 49K miles. Dealership and other repair business say no warranty coverage. Price to fix is either $1,371 or $1,495. I'm seeing lots of other owners complaining about this safety issue and being charged this gross amount of money. Lives are at risk. Please make this a recall issue as passengers risk becoming trapped and unable to exit.
The door latch assembly on the power sliding door jams. The door is unable to be opened manually or electrically. Becomes a safety issue because of the difficulty in exiting the vehicle quickly in an emergency.
- Chino, CA, USA
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- Pekin, IL, USA