This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Chrysler Town and country. While driving approximately 60 mph, the rpms increased, the vehicle made an abnormal noise, and stalled without warning. The vehicle was pulled off the road and did not move when it was shifted into drive. The contact's vehicle was "pushed" by another vehicle to the contact's residence. The contact called ewald Chrysler Jeep Dodge Ram franklin at 414-427-2000 (located at 6319 S 108th St, franklin, wi 53132) and was informed that there was no recall. The manufacturer was made aware of the failure and referred the contact to the dealer. The vehicle was not diagnosed or repaired. The failure mileage was 90,000.
My car began shaking with acceleration and then with idle. Upon an electrical diagnostic code it was reported a cylinder 4 issue. My van has less than 67000 miles.
Vehicle is only 3 years old and started making a constant clicking noise that would speed up with the speed of the car in addition to that the RPM shoots up butvehicle struggles to speed up, took it in to get looked at, the engine and transmission are going out and is going to cost more to fix than the car is worth. Also the air bag in the passenger head rest exploded earlier in the year while the vehicle was moving and was not in an accident, and the back passenger door will mechanically open but not shut. This vehicle has had an excessive amount of problems for only being 3 years old.
The contact owns a 2015 Chrysler Town and country. While driving 40 mph, the engine seized. The contact was able to safely drive off the road and pulled into a parking lot. The contact called her spouse and they had the vehicle towed. There were no warning indicators illuminated. The vehicle was towed to murray Chrysler Jeep Dodge (15160 us-301 S, starke, fl 32091, (904) 964-3200) where it was diagnosed that a transaxle oil pump needed to be installed. The manufacturer was made aware of the failure and did not assist. The failure mileage was 92,000. The VIN was unknown.
Car shakes hard when applying brakes at around 50 to 70 mph, 1st time into dealer said it was alignment paid for that, 2nd time into dealer said it was motor mounts ? paid for that, still have that problem will never buy Chrysler prod. Again !!!... P S I have my tires rotated and balance ever 5,000 mil.
- Sun City, CA, USA
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119000 miles on while driving vehicle service light came on. Had plugs and coil replace because of skipping. Problem still on going had fuel injection done. Still skipping, mechanic suggest getting heads redone. Lifters making ticking sound.
During an oil change, when the filter cap was removed, there was a plastic component stuck in the end of the filter that the service technician didn't recognize. One of the four tabs inside the cap was broken off and not able to be located. It could still be inside inside the oil filter housing, but an inspection with a flashlight did not locate it. Purchased a new cap from dealer. The cap has an integrated spring loaded nipple that the filter slips onto.
The contact owns a 2015 Chrysler Town and country. While operating the vehicle, the instrument panel and gauges suddenly turned off and on before the vehicle stalled. The vehicle was taken to the dealer (lasontaine Chrysler in saline, mi) where it was diagnosed that the battery was faulty. The battery was not replaced. The vehicle was then taken to an independent mechanic where it was diagnosed that the battery was operating normally, but the iod main fuse was faulty. The fuse was not replaced. Later, while driving approximately 25 mph, the engine indicator illuminated and the vehicle shook and vibrated. The cause of the failure was not determined. The manufacturer was notified of the failures. The failure mileage was 94,000.
The cowling or engine cover broke at approx 28K miles for no known reason. It was replaced by branhaven Jeep/Dodge of branford, Connecticut after several visits and test drives. The last test drive was for 45 minutes at highway speeds, with my wife and the mechanic, because they could not find the issue. It's a pain in the butt returning this vehicle to dealership 3X for the same issue--. now it has been replaced, but the issue has returned after about 6 weeks or so....maybe two months. Dealership is saying the same thing--can't find the issue because it mainly happens at about 69 mph and they said it's illegal to drive that fast in the state of Connecticut. A star case with Dodge will be started on this, I'm calling this weekend. The whistle comes from the dashboard inside the car, drivers' side, just left of center. This nuisance is a safety issue to the driver and a cultural note signifying a complete decline in Chrysler production. If the engine cowls are cracking----this could signify early wear and tear in the engine causing the cowl to crack and sever the belts. Question: Would you want your wife and children in a vehicle with a whistle coming from the interior of the car, that you have video of from a smart phone, but that the dealership refuses to "find"?
Engine hesitates and transmission jerks upon accelerating and at times during normal highway and /or stop and go traffic. Complained to dealership where car was purchased twice (locates on route 60 brandon fl) and response was no issues encountered. Mind you manufacturer warranty is about to expire.
Noise coming from engine every time I go over 55 speed, also noise from windshield as if there is air coming into the car. Noise from speakers as the car speeds
On November 25 at 4:30pm, I was driving on route 80 going westbound approaching exits 27 a and B in northern New Jersey. I was planning to use exit 26 and gently accelerated my Town and country van in order to pass a vehicle to my right and transition to the right lane in order to exit. After passing the vehicle, I removed my foot from the gas pedal and my car unexpectedly continued to accelerate. I immediately applied the brake somewhat forcefully in order to stop the acceleration. Upon removing my foot from the brake, the car again accelerated under its own power. I quickly scanned the dashboard to see if I was accidentally triggering a function such as cruise control. I noticed a red lightning bolt symbol illuminated, which indicates a malfunction with the electronic throttle control. I was able to apply the brake forcefully enough to use the exit ramp. As I approached the end of the exit ramp the car seemed to cease its attempt to accelerate and I was able to pull into a nearby gas station, park the vehicle, and turn it off. After restarting the vehicle the warning symbol was no longer present and the car seemed to be operating normally. I immediately took the vehicle to the johnson Dodge dealership where it was purchased. They accepted the vehicle for diagnostic testing but were not able to find any computer or electrical malfunction. They instructed me to pick up the vehicle the next morning and the service staff member [xxx] could not provide any information about the malfunction and theorized that my rubber floor mats must have been stuck on the gas pedal during the incident. No other explanation or official paperwork was provided by the dealership. This incident was also reported to an official Chrysler customer service representative ([xxx]; employee #[xxx]). as of this time, a replacement vehicle has been requested. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Milwaukee, WI, USA