This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Oil housing has been replaced 4 times. Since 64K miles, now at 112K. There needs to be a recall. There are so many similar occurances. This is a huge fire hazzard.
Noticed the vehicle was leaking fluid. The vehicle temperature GAUGE was also running HOT. Went to a garage on 9 18 2024 and was told the 2 transmission hose lines were leaking and needed replacing. Was a significant leak. Was not able to use the vehicle due to HOT temperature gauge and only able to drive the vehicle a short distance and leaking fluids. Had to have both transmission hoses replaced at about 84500 miles. (SEE DIFFERENT complaint, that 1 - 2 months later, on 12 5 2024 had to go to a garage and have the OIL FILTER HOUSING replaced due to another leak and replace all related fluids).
The contact owns a 2015 Chrysler Town and Country. The contact stated while driving approximately 45 MPH, the vehicle lost motive power. There were no warning lights illuminated or messages displayed. The vehicle was steered to the side of the road and restarted. The contact stated that the vehicle failed to exceed 25 MPH. The vehicle was then taken to an independent mechanic where it was diagnosed that an unknown pump inside of the transmission needed to be replaced. The vehicle was then taken to a dealer where the same diagnostic result was provided. The vehicle was then taken back to the independent mechanic and repaired; however, the failure reoccurred a month later. The manufacturer was noticed of the failure. The failure mileage was unknown.
The contact owns a 2015 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the transmission pump had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available.
On interstate 95 I was on the on ramp and tried to accelerate and merge onto the highway the rpms went way up and the vehicle slowed down and has no acceleration leaving me in the path of a tractor trailer who honked his horn and barely missed me. I limped to the shoulder got a toe trk to row it to a repair facility. I was told the tranmission pump had gone out and that there was a recall for these transmissions
- Daytona Beach , FL, USA
Search CarComplaints.com for these popular complaint phrases...
i was driving and all of a sudden my 2015 town and country was shifting erratically then the transmission had no drive all RPMS kept going up but no movement there needs to be a recall for these 62te transmissions there are so many complaints about these transmissions failing and nothing has been done over years and years same issue
The van began making a squeal noise and the RPMs fluctuating then the check engine light came, I got it scanned the code was for low transmission pressure, This vehicle has less then 100,000 miles on it. The vehicle was inspected by two different repair shops.
While driving, transmission began to stutter and car began to buck. No check engine lights came on. Transmission then had a whining noise and was overheating.
While driving the vehicle it loses power and will not shift gears. This happened in the middle of a busy highway with me and my children in the car. When turning the van off and back on it will then go into gear but then quickly loses power and will not move forward. This happened 7/28/2024
Drove 20 miles to doctors appointment in vehicle. No signs of problem. Was at doctors office for about 2 hours. When I left doctors office vehicle was acting erratic. Making noise and revving even when not applying gas. Jolting forward unexpectedly. Hesitating when accelerating. There were no indicators and no check engine light coming on at that time. I got off highway and took back roads until I found a place to safely stop vehicle. Turned vehicle off and waited a bit. Started vehicle again and drove it around a cul de sac several times to try to see if it might be better. While driving in cul de sac check engine light finally came on. It was steady, not flashing. This was several miles after car first started exhibiting erratic behavior. I could not tell if car would be controllable. After parking car for quite a while and letting it cool I was able to drive it the rest of the way home, going slow and coasting when possible to avoid having to accelerate and brake more than absolutely necessary. Ran diagnostic which suggested transmission problem. Looked up recalls and although 2015 town and country has recalls for transmission pump my vin number was not covered under recall. Once transmission was taken apart and investigated by mechanic I learned my transmission pump was indeed bad and so was my torque converter. I had to pay for transmission rebuild and pump and converter out of my pocket. While I was driving the car the day this happened I had no warning of the problem. Drive to the appointment was normal- no noise or erratic behavior. Drive home was scary. Hard to judge what car would do. Had to leave lots of distance in case car jolted forward and go slow in case car would not accelerare when needed. Had to pull over and let car cool multiple times to get all the way home. If I was not able to exit the highway when I did I fear I may have had an accident trying to drive safely at highway speeds.
Cylinder #1 misfire fuel injectors replaced 4/16/2024; 7/26/2024 cylinder #6 misfire and compression leak. Chrysler refuses to acknowledge additional issue with this 3.6L engine cylinder head. Customer service disconnected me when I asked to file a complaint. Called the Canadian phone number on X56 service bulletin and repeatedly got disconnect.
my vehicle was going up hill when it started smoking. I pulled over and found a leak under the van which was transmission fluid. I had to pay $2200 to have the vehicle towed home to my local mechanic and now it is costing an additional $1800 to fix the torque converter and transmission fluid pump. It dropped in speed from 50 to 30 to nothing within seconds of going up the hill.
The contact owns a 2015 Chrysler Town and Country. The contact stated while driving 35 MPH, the transmission failed to operate as needed and the vehicle stalled. The contact stated that the gear shifter remained in neutral. There was no warning light illuminated. The dealer was not contacted, and the vehicle was not repaired. The manufacture was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 100,000.
Car shakes and stalls when coming to a stop. No lights on the dash. Took it to a dealer and found it is the sensors in the transmission. These should not break on a van that has under 100,000 miles.
On my way home the transmission pump failed in my van which then caused the entire transmission to fail. I was at a stop sign and when I went to go the car to not move forward, it would just rev as if I was in neutral and then when it first happened, it would suddenly kick in to gear. Now the dealership tells me it will not go into gear at all, it just rev's. After some research we saw that there is a recall for this exact issue that exists for our van's year and model; however our VIN was not included in the recall. As it stands right now we are having the transmission replaced but this is obviously related to the existing recall and believe it should be added to it as well. Chryslers number for the recall is S44. I've included the invoice from the dealership for the repair stating that the pump failed.
The contact owns a 2015 Chrysler Town and Country. The contact stated while driving 35 MPH, the vehicle stalled. The vehicle was towed to an independent mechanic. The vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
We were traveling to Illinois when with out warning the car downshifted and went 55m/hr at 5000 rpm instead of 70m/hr at 2000 rpm. Incident occurred 7/22/2023. We were on the tollway coming in to Rockford Illinois at the beginning of rush hour. The mechanic found that the transmission had failed at 47,190 miles on the car. Of course the auto was out of warranty. 2015 Chrysler Town and Country Touring Van 5y or 60,000 mi on the powertrain. This could have been a very dangerous situation with the car accelerating and decelerating as we drove. The interesting thing is the certified transmission mechanic told us this was the 4th van he has seen in the last 2 weeks with the same issue. The transmission fluid was full of metal shards, now this does not seem right on an auto with only 47,190 miles on it There is documentation attached with the component data as per the computer record.
Recall (ID-16V461000) VIN number said it was done But still having transmission issues. Bought used so not sure if it was completed or not. But when I put in my Vin it comes up no recalls BUT still having the same issues as recall (ID-16V461000)
A D V E R T I S E M E N T S
- Superior, WI, USA