This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/07/16 updated 04/27/18 the consumer stated the rear quarter vent window was repaired on 03/17/16.
There was a re-call for my vehicle. Something to do with the rear window switch catching fire. I brought it to my Chrysler dear for a service and to resolve the recall issue. I was quite surprised to hear there was no fix and all they could so was dis-connect the switch. When I asked when they expect the fix to be ready, they laughed and said the last re-call took over a year. How can this happen" how does a vehicle manufacturer not have a fix for a problem that can cause a fire in a vehicle? isn't that the reason for the re-call to get the problem fixed" these re-calls are becoming to frequent and the auto manufacturers have decided it cheaper to not fix the problem and inconvenience the vehicle owners.
- Bloomfield, NJ, USA
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- Irwin, PA, USA