This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle vibrates excessively when driven. The seats all move violently. Car dealers have balanced the tires to no avail. The tires wear out unevenly, cupping because of this issue. We just had new tires installed to correct the problem, according to the dealer that was the fix but the car is still vibrating. The dealer looked at the car again and suggested we rotate tires that were just installed 60 days ago. The tires are again wearing unevenly. We need assistance in having this problem resolved once and for all. The car has 1 year or 12,000 miles left on its warranty. I've lost hope that the dealer will be able to resolve the issue.
My 2014 Chrysler Town and country shuts off while I am driving and the steering locks up. It has happened on 3 different occasions. After it happened the first time, I took it to the dealer and they couldn't find anything wrong with the vehicle and didn't know why it happened. It has happened 2 more time. It is currently at the dealer being checked again. Every time it happens I am driving and the car is in motion. This is very dangerous and I am very worried it is going to cause me and my children to be in an accident. Something needs to be done about this, it is a very serious problem!
- Coral Springs, FL, USA
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- Hollywood, FL, USA