This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1. van is randomly not starting 3-5 times per week. Replaced battery issue of not starting still remained. Using a jump starter battery pack to start vehicle--starts right up after few minutes of it being connected. Took it to owego, NY royal Chrysler was given no diagnosis. 4 days later, took to local mechanic told my tipm was bad and needed to be replaced. My husband bought a used tipm off ebay and replaced it on 8/7/19 so far no more issues with it not starting. 2. digital message randomly appears 1-2 times per month since May 22 manually operate liftgate. Took to Chrysler owego royal told my latch system is rusted out. My husband climbed into the trunk once I got home with this report---sees no signs of rust. Disconnected switch then reconnected it--solved problem for 2 1/2 months. Message just came on again on 8/21 my husband did same thing disconnect then reconnect working fine now. Royal Chrysler wanted $1600 to repair actuator. 3. service blind spot system now appears on digital message as of May 22 same day liftgate message came on. This message has not gone off since. Took to Chrysler wanted $546 to repair choose not to repair too expensive. Husband looking to buy parts to repair himself on ebay. Contacted Chrysler go no where told parts not under recall or warranty.
2 years ago on our way to fl our fly wheel cracked and had to be replaced down in fl. Now a few weeks ago the fly wheel is making the same noise it did 2 years ago. We shouldnt have to replace it every couple years. So I have no vehicle to drive and we have to rely on usin my husbands truck and im 6 months pregnant. I really need to have my van working!
The airbag light on the instrument panel will randomly illuminate and ding as if the airbag has failed. This happens at random and under no specific circumstances while driving on the road. This concerns me for the fact I fear the air bags will not deploy if an accident occurs.
Car stalls for no apparent reason. 1 or 2 times a week. Typically when going slow speeds or coming to a stop. No engine light comes on. Only the traction light which is not applicable. As it is dry and sunny. Some electrical works off and an. Front led panel slightly fades in an out. Fan motor (like A/C fan) goes high and low speeds. Mainly the engine just shuts off without warning, so it is unsafe to drive. I used regular key instead of key fob and push bottom and still does it. Took it in to dealership and they wanted to charge me $850 for a new alternator but they said "try that first", so they were not sure. Took it in somewhere else and they said they couldn't find a problem. Needed a light to come on first. Meanwhile I'm driving a car that is unsafe to drive Chrysler.
In October the flex plate cracked, repaired. It cracked again in December, repaired. Then cracked again in February, repaired and told the transmission was bad causing flex plate to crack. Cracked again this month they are now are stating it is the engine. This is a dangerous vehicle for a family. I have been without it over 35 days in 8 months. Chrysler does not want to address the issues. It had less than 100, 000 miles on it.
- Fort Mill, SC, USA
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I was driving about 45 mph on a main roadway in Ohio while on vacation. Suddenly, the vehicle went completely dead and stalled. All displays went black. I had no steering and limited braking ability. I was able to leave the roadway safely. Then, I put the vehicle in park. I was able to restart the vehicle, and drive back to our vacation home without issue.
My 2014 T&C has a problem with the TPMS. It shows that I have low pressure all the time. There was a recall for this (P63 NHTSA 14V-632) but the dealer says my VIN is not covered. I have the exact problem and model year so come on.
The airbag light comes on and off. No rhyme or reason. Multiple owners having the same issue. Also airbags didn't deployed on any accident, we have had two where we were struck from behind and airbag didn't deploy. Chrysler is forcing owners to fix this issue instead of doing a recall or investigation. I don't feel safe in vehicle knowing the airbag is malfunctioning.
Driving at 30 mph or slower, the engine shuts off and the computer resets it'self. The gas mileage goes from 21 to 22 mpg back to factory 18 mpg and you have no power steering and no power brakes. It could cause me to wreck for the last time I was in down town lisbon, Ohio making a left turn when it just shut off and lost power. You put it in neutral and it will start right up but it's hard to do while turning and no power steering or brakes.
Van was parked in my driveway. My passenger window malfunctioned when rolling down. It made a loud noise and then fell rapidly down into the door frame. I heard it breaking as it fell down at rapid speed inside of the door.
When the vehicle is in motion and coming to a stop light or sign. It starts to jerk and shudder. Sometimes stalling and it needs to be put into park restarted and sometimes it will immediately die again. No codes are thrown and all mechanics and Chrysler dealers are stumped as to what's causing it.
Vehicle dashboard displayed service blind spot detector while driving on the highway at 55 mph. After a few more miles, lost power to the entire display and interior lights. The speedometer, fuel gauge, temp gauges flat lined. A few seconds later the display came back on with all the fault lights on: Engine light, tire pressure, brake light, etc. Service center detailed the problem was a corroded blind spot sensor that caused a bus failure and shorted out the electrical system. After doing several searches online this is a known issue with the blind spot detectors becoming corroded and needing to be replaced. This is potentially hazardous to lose power while travelling at highway speeds. Video from youtube of repair and part corrosion: Https://www.youtube.com/watch?V=bz4aazc5fsw
Twice, as the vehicle has been in motion, the engine has stopped and the ability to steer is gone. The radio has stayed on. Both instances have happened at 25mph or less, thankfully!
Rear ac evaporator made out of aluminum and exposed to elements by placement has corroded and there is now a leak. This seems to be a reoccurring problem in this vehicle, yet still made year after year the same way. This is also a costly repair, costing between $1500 - $2000 because the frame needs to be removed to repair in most cases. Not to mention the negative effects this is having on the atmosphere by leaking these chemicals. (there is a lot of research behind this). My vehicle, now only 3 years old is useless because of the safety concern of allowing my children to ride in a car during 90 degree weather without any cool air. It is a hot box inside. Even with the windows down, you can not ride in the car for more than 20 minutes at a time without being severely overheated.
Blind spot sensors on both sides are not working. I have not heard of any recalls for this problem. I've had them in for service several times. Passenger side sensor was replaced once and drivers side twice but problems keep reoccuring. Indicator on dash reads service blind spot sensor.
Driver side sliding door motor begins to operate on its own while the vehicle is on or off. The vehicle has now been at a dealer 3 times for repair without any success. This time it also has caused complete failure of several battery cells causing the vehicle to be hazardous to driving as the vehicle does still start and drive, however, there are times it does shut off due tot he battery issue.
I was driving on the highway with my children in the car. It was a very hot day, but we had just had a rainstorm. There were no cars around me on the road and all of a sudden a heard loud boom. I checked my windows nothing around me. I looked up and opened the sunroof cover, and saw my sunroof was shattered into tiny pieces with a large hole in the top. I immediately closed the cover so that the glass didn't fall in my car onto my children.
The tire system light stays on. The dealer state ties are new. I inflated all the tires to the recommended presser. Chrysler corporation said vehicle VIN number not under the same recall # P63
A D V E R T I S E M E N T S
- Whitney Point, NY, USA