This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on I95 and the car completely shut down. The RPM went to 0. It started up again after about twenty minutes. I had the car repaired (throttle body replaced) and since that incident I have had this same thing happen four more times. The car seems to -??resets-?? itself. I have had the throttle body replaced twice, the ignition control switch twice, the relay harness and then the relay redone. The van only does this periodically. The dealership had my van for six weeks and -??couldn-??t duplicate the problem -??. This usually happens when driving for over an hour and speeds over 65mph. Last week I was driving to work, eleven miles from home and it happened again. The van restarted after sitting about thirty minutes.
I drive for Lyft and Uber and have had this vehicle spontaneously shut down while I am driving. I have had three places check it and it is NOT the starter, battery, or alternator. I have replaced the ECU and other items and the mechanics cannot tell me what's wrong. Furthermore, there are NO codes that show on the vehicle. The vehicle on the way to the mechanic shut down in traffic and as per usual, started back up and the traction control light came on. When the mechanic disconnected the positive cable on the battery to check the alternator, battery, and starter the code disappeared and the car drove fine on the way home. I have lost a lot of wages due to this issue and now I am afraid to drive the car. I have seen on several forums that this was an issue in the 2011 recall and now it is happening yet again. My car is a 2014 and others are both older and younger, all suffering from this same very scary detail. I hope I am not injured, nor anyone else will be injured, due to this issue. Mechanics are stumped with the problem. I have contacted an attorney and my next step is to call Chrysler but I do not expect them to address this issue unless or until many people die, are injured and then they get sued. Please let me know what, if anything, else I should do. I am putting you on notice of the issue and it's being widespread. In order to make sure I cover all my bases, this issue has happened now about 4x a week, it is not predictable, nor is it consistent with how fast or how slow I may be driving. I have had plenty of gas in the engine.
The engine light came on after replacing the front cylinder head and was illuminated before this repair. The engine has a constant clicking sound, and runs very rough and nearly to a stall constantly. The vehicle is using fuel at an alarming rate. The vehicle cannot be driven for any distance as the rpms are out of control when accelerating. Mechanics who have looked at the vehicle said this is a common problem with the 3.6 engine and will not be remedied easily. I was advised not to drive the vehicle for safety reasons.
Going 65mph on major highway went off road taking out multiple big concrete in ground signs. Then went on 2wheels slammed back down in a down hill median. No airbags was deployed. Town & Country total loss. Entire front end damaged and back passenger axel & windshield huge cinder block type holes with shards of glass everywhere even in our ears! no air bag deployed or attempted. I had almost half tank gas now empty light is on.
- Hebron, KY, USA
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We had to replace the oil filter adapter in our van because it was leaking. Our mechanic said he is fixing a lot of these in vans similar to ours. When researching online, we see that large numbers of people with 2014 Chrysler vans have the same issue. Some even reported their vehicles catching fire as a result of the issue. It cost over $600 for us to have it repaired.
Material selection of gas tank fitting and hard lines related to emissions and fuel delivery have attracted rodents to chew on the tanks and hardlines. The result is that the vehicle no longer meets emissions requirements without costly repairs. Spoke to 2 local dealers who indicated they see this issue 2-3 times a month each. Damage appears to manifest itself as soon as 8/16/2016 as that was the first instance we had a very small evaporative leak code in the computer and took it in for repair. Manufacture should have taken steps to prevent the parts from being "tasty". anything from changing the composition of the material to adding protective tape is better than throwing up their hands and saying it is the rodents fault.
Vehicle overheats to the point where I have to pull over, open the hood, open the radiator cap, let it drain and add more water/antifreeze. I have T do this every day once or twice a day. I drive 7 miles to work. The thermostat has been replaced and the car only has 90K miles. Also, cannot put gas on the tank. It does not take more than 1/5th of a gallon and it stops... have to restart the gas adding situation every couple of minutes. It takes about 20 to 30 minutes to fill up the tank.
The van stalls a little bit I went and had a diagnostic done on it and the catalytic converter keeps clogging up causing the van to slow up or to switch gears. Also the doors don't close all the way the sliding doors do not close all the way you have to open and close them sometimes it will say that their clothes and then they come open. Also the ac system does not work in the back of the car the door from the ac that goes to the back of the van closes and will not open to it gets extremely hot in the car even though the ac is on full blast. Also the dvd system my van is 2 years old the dvd player went out and the company would not fix the dvd player I had to spend over $1,000 just to get a new replacement for the dvd player. Also the wipers will fog up the windows causing a hazardous where you cannot see and the wiper cord for the rain-X comes undone.
The tipm malfunctioned and it caused excessive shaking the dealership ignored our calls and the problem escalated. The tire pressure system caused a blowout and the car would accelerate when I hit the brakes. We had taken it in previously for the shaking and they never told us what caused it. Took it to another repair shop & they told us when the tipm malfunctions the problems with the car emulate what the computer says is wrong. Chrysler knew this but they were trying to get is to pay money for repairs they know would not fix our car and then they sent the police out to our house to get their loaner car even though they had the auto claim number and direct billing from our insurance company. One of my neighbors parked on the street and as I was making the turn the car sped up on its own and caused me to hit their car
Gas was pouring out of the flue line line down over the gas tank onto the freeway while driving emptying out the gas tank. Did not know the extent of the seriousness of the problem until roadside assistance was called. It was then that I was informed that the vehicle had to get clearance that the vehicle was safe to tow. Because of the nature of the problem I realized the vehicle could have caught afire while driving causing body injuries to all that were in the vehicle while driving. Have no pictures at present to upload since the vehicle is in the shop for repairs. Hopefully, I can obtain picture(s) to submit at a later date.
As I was driving on a local road, about 30 mph, I lost acceleration. All the dashboard lights were still on, but as I pressed the accelerator, it would not go. I quickly pulled over, shut off the van, and restarted it. It was fine after the restart. I called the dealer and they asked if I had a lot of key chains on the key. I had none. They said make sure I am pushing the key all the way in when I start the car. Also, I had plenty of gas. I haven't had a problem since (it is now April, 2015), but my other Town & Country mini van 2008 did the same thing yesterday. We did get a new key fab for it, since the old one was broken. It was the same exact thing that happened. She had half a tank of gas.
The contact owns a 2014 Chrysler Town and country. The contact stated that the vehicle did not reach the advertised number of city and highway miles per gallon. The contact did not indicate specific speeds. The dealer and manufacturer were notified. The failure mileage was 2,500.
While getting on the highway the gas pedal was pressed to full and exhaust smell or a gas smell was witnessed in the back seat. After several deliberate times of pressing the gas to full every time the same smell was witnessed in the back seats of the vehicle. Vehicle is six months old and is going to be going to the dealer asap.
A D V E R T I S E M E N T S
- Jacksonville , NC, USA