This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At 50,700 miles and 6 months out of warranty, my flex plate cracked. The flex plate connects to the end of the crankshaft and the torque converter. If your vehicle is running when the flex plate breaks your transmission will not receive the rotational power transfer from the engine to turn you torque converter, which can cause the vehicle to become immobilized while driving. To repair the flex plate, the entire transmission must be removed which is very expensive. Additionally, a cracked flex plate almost always indicates a greater problem with your engine or transmission. We also experienced problems with hesitation and/or peeling out when depressing the accelerator. The vehicle speed control was unpredictable and dangerous. This was my family car that I thought I could rely on for years. Instead, I felt very unsafe driving it, and was disappointed to have such a major powertrain failure at such low mileage. Chrysler refuses to acknowledge the problem, recall, and properly repair the vehicle despite multiple complaints of people losing control while driving at high speeds due to this exact problem. I decided I didn't want to be the person that died so I traded it in instead of repairing it, but I lost a lot of money in doing that. You can't put a price on your family's safety - do not buy this car.
A used vehicle, 2014 town country, just got on the road from an inter change, speed limit was 70 mph, thus only going 65, put cruise control on, weather and pavment was dry and excellent conditions, passing gear kicked in causing spinning of front tires and veering off to the right, hitting a utility truck no damage to truck but mine wow !, been having problems with this vehicle since I bought it, problem dealer would not look at problem vehicle was in motion defective sensors assumption.
The contact owns a 2014 Chrysler Town and country. While driving approximately 45 mph, the windshield wipers activated independently, the vehicle independently decelerated, and the blind spot protection unavailable warning indicator illuminated. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred four times. The manufacturer and dealer were not notified. The approximate failure mileage was 100,000.
When driving on the highway at a constant speed and then accelerating the vehicle continues to accelerate even when the accelerator is released and the brake is depressed. After pressing the brake pedal several times the vehicle speed decreases. The acceleration continued from 10 to 20 seconds during these times. I have experienced this condition 5 or 6 times. The condition initially occurred in Aug 2015 and I took it to a dealer but no codes were found and they could not duplicate the problem. The condition occurred again in 2018 on a more frequent basis (4 or 5 times). I again took the vehicle to a dealer and they could not duplicate. I also took the the vehicle to an independent shop that specializes in electrical and drivability issues. They had the cars for 2 days and could not duplicate or find anything to indicate a problem. I have a case no. 27622793. When I heard of similar problems and recalls with other Chrysler vehicles in May 2018 I called Chrysler and was told that a final list of vehicles was not out yet and I would be notified if and when my vehicle was found to hav a problem.
In motion the curse control will not turn on or it will turn off without any notice. I have had it in the shop about six months after I purchased the van. The auto dealer said they could not find anything wrong. Now it has been 4 years and I'm still having this problem and the shutting off of the curse control or turning on is happening more often.L need some help figuring out what the cause is of this problem.
- Fowlerville, MI, USA
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2014 Chrysler Town and country. Consumer writes in regards to vehicle shaking violently, unintended acceleration and slow shifting. The consumer stated the passenger tire sensor corroded and caused the tire to blow out. The vehicle rashed into a neighbor's car.
The contact owns a 2014 Chrysler Town and country. The contact stated that the TPMS failed to function properly. One of the TPMS failed, corroded, and caused a tire to puncture. The vehicle also independently accelerated while making a turn on a slight curve. The vehicle was taken to a dealer (troncalli Chrysler Jeep Dodge-Ram, 818 atlanta hwy, cumming, ga 30040, (678) 244-4100) where it was diagnosed. The vehicle was temporarily repaired without a permanent solution. The contact also stated that the dealer failed to provide a detailed diagnosis. An independent mechanic indicated that the computer module failed to function properly, which caused the vehicle to shake violently and caused a crack in the engine. The manufacturer was notified of the failures and provided no remedy other than having the vehicle diagnosed and repaired by a dealer. The failure mileage was not available.
2014 Chrysler Town and country - 70,000 miles electronics started malfunctioning while driving shutting off all inside cabin electronics including panel, radio, A/C and turning on windshield wipers. At first it did not malfunction every time but now it doesn't run 1 minute without malfunctioning. Sometimes my brake, head and signal lights will not work and the complete panel and gages will not go back up including gas, speed RPM etc. Until I shut down the car and wait a few minutes to turn it back on making it completely unsafe. I brought it to the local dealer and as expected, and mentioned by others online, they said they have never heard of anything like it. They stated that my car has 9 different computers and that they are reading malfunctions on all of them and decided to reset the module that controls all of the interior electronics. $100+ nothing changed apart from the fact that it is now happening more frequently. I refuse to get into the path of spending thousands of dollars on this repair just on the guessing game of replacing part after part without positive results. Please help!
Multiple occasions the van accelerated on its own with brakes applied, over accelerated, and went in reverse while in drive. It has failed to accelerate while stationary and while in motion. It lost power while doing 55 on the highway, and also multiple times while on city streets. It has been in for repair three times and is still being repaired. Attached are invoices from the first two repairs.
I was driving up hill in the city of muscatine and my automobile started roaring and accelerating near a stop sign and I could not get the auto to stop. I ended up hitting a curb and crashed into two trees and was knocked unconscious. The airbags in the front and the side did not deploy. Both sides of the car were impacted and the front also. The car was still roaring when emergency personal arrived to assist me. This caused me to have seizures and was taken to emergency room and admitted to hospital. The ups driver heard the car roaring and me crashing into the trees.
The vehicle was parked in the garage when the driver entered the vehicle. The driver pressed the ignition button to turn the vehicle, keeping her foot on the brake. As the vehicle started, the wipers came on at high speed without having been turned on at the time or previously. At the same time, the engine revved and began to accelerate in reverse despite being in park with the driver's foot on the brake. The driver's door was open and crashed against the side of the garage door, ejecting the driver who had not even had time to put her on seat belt. The van continued to reverse down the driveway where it completed (almost) a 180 degree turn. The van finally came to a stop rolling up against a sidewalk curb with a couple more engine revs. A person other than the driver was the first to the vehicle after it came to a stop. He noted that the vehicle was in park. He shut the vehicle off by pressing the ignition button. The owner of the van and driver are very concerned about the vehicle's and their safety after having experienced this incident.
The accelerator jammed at full throttle as we were making a right turn. There was nothing depressing the accelerator, but the engine was racing at full speed. The light was red, so I was forced to used the brakes to keep from hitting the car stopped at the light in front of us. The brakes weren't going to hold the vehicle back for long, so I shifted into neutral and turned off the engine. When I turned it back on the accelerator was still stuck at full throttle. Only after turning it off a second time, completely removing the key from the ignition, waiting for all the lights on the control panel to dim, and restarting it did the accelerator return to normal. Chrysler insists that it was the floor mat depressing the accelerator, but there wasn't anything in the way of or jamming the pedal at all. It was free and clear. The vehicle smelled very hot and a red lightning bolt immediately flashed with and oil change due now indicator.
A D V E R T I S E M E N T S
- Virginia Beach, VA, USA