Technical Service Bulletins (TSBs) for the 2013 Town & Country are official communications between Chrysler & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required. Read More »
Cooler line, Power steering return The clips that hold the line to the core support are not available at this time and will need to be reused. Use care when opening and re-latching clip. Read More »
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Read More »
Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. Read More »
The customer may experience the Navigation System was not accurate in tunnels, mountains or where Satellite reception is likely to be poor. At times the ABS controller is not properly calculating distance traveled. Read More »
The customer may experience the Navigation System was not accurate in tunnels, mountains or where Satellite reception is likely to be poor. At times the ABS controller is not properly calculating distance traveled. Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
ON SOME MODEL VEHICLES AND JEEPS, (MY 2013-2014)MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES AND DIAGNOSTIC TROUBLE CODE (DTC) IS SET REGARDING ENGINE OIL PRESSURE SENSOR CIRCUIT. *PE Read More »
MIL Illumination P0300 and/or Engine Runs Rough With Factory Fill Fuel This bulletin involves filling the fuel tank with an additional 5 gallons of fuel, driving vehicle, then completing several start/stop cycles. Read More »
MIL Illumination P0300 and/or Engine Runs Rough With Factory Fill Fuel This bulletin involves filling the fuel tank with an additional 5 gallons of fuel, driving vehicle, then completing several start/stop cycles. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and ... Read More »
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Read More »
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA). Read More »
Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded. Read More »
MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Read More »
P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. Read More »
Mil Illumination: P2453,P2454,P2455 or P2463 Active or Stored This bulletin involves determining if the Differential Pressure Sensor and its Connector require repair. Read More »
Cam Phasers, Oil Control Valve For Malfunction Indicator Light (MIL) issues related to 2012-2017 3.6L Pentastar engines, please note that there is a new diagnostic procedure available in DealerCONNECT for P-codes in relationship to cam ... Read More »
Cooler line, Power steering return The clips that hold the line to the core support are not available at this time and will need to be reused. Use care when opening and re-latching clip. Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Cooler line, Power steering return The clips that hold the line to the core support are not available at this time and will need to be reused. Use care when opening and re-latching clip. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. Read More »
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. Read More »
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob. Read More »
Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. Read More »
MIL Illumination P0300 and/or Engine Runs Rough With Factory Fill Fuel This bulletin involves filling the fuel tank with an additional 5 gallons of fuel, driving vehicle, then completing several start/stop cycles. Read More »
MIL Illumination P0300 and/or Engine Runs Rough With Factory Fill Fuel This bulletin involves filling the fuel tank with an additional 5 gallons of fuel, driving vehicle, then completing several start/stop cycles. Read More »
Mil Illumination: P2453,P2454,P2455 or P2463 Active or Stored This bulletin involves determining if the Differential Pressure Sensor and its Connector require repair. Read More »
MIL Illumination P0300 and/or Engine Runs Rough With Factory Fill Fuel This bulletin involves filling the fuel tank with an additional 5 gallons of fuel, driving vehicle, then completing several start/stop cycles. Read More »
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ... Read More »
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Read More »
RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. Read More »
Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. Read More »
Flash: Transmission Shift Quality Improvements This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software.There may be two software packages to choose from. Read More »
Flash: Transmission Shift Quality Improvements This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software.There may be two software packages to choose from. Read More »
"SHAFT - AXLE HALF NOTE: THE JOINT BETWEEN THE SPLINES ON THE HALFSHAFT AND THE HUB AND BEARING IS AN INTERFERENCE FIT. THE HALFSHAFT NUT IS TO BE USED TO DRAW THE HUB AND BEARING ONTO THE HALFSHAFT SPLINES. Read More »
"FLASH: POWERTRAIN DIAGNOSTIC AND SYSTEM IMPROVEMENTS THIS BULLETIN INVOLVES SELECTIVELY ERASING AND REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH NEW SOFTWARE. Read More »
CHRYSLER/DODGE: MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION, WITH DIAGNOSTIC TROUBLE CODE (DTC) P0606, AND POWERTRAIN CONTROL MODULE (PCM) WITH NEW SOFTWARE REPROGRAMMING AND SELECTIVE ERASING. Read More »
CHRYSLER: SELECTIVE ERASING AND REPROGRAMMING OF POWERTRAIN CONTROL MODULE (PCM), WITH NEW SOFTWARE, DUE TO MALFUNCTION INDICATOR LAMP ILLUMINATION WITH EVAP SYSTEM SMALL LEAK. Read More »
DODGE/CHRYSLER: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. DUE TO SOFTWARE PROGRAMMING CAUSING POOR AUTOMATIC TRANSAXLE SHIFT PROBLEMS, A NEW PCM SOFTWARE IS AVAILABLE TO IMPROVE SHIFT QUALITY OF AUTOMATIC TRANSAXLE. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Flash: Transmission Shift Quality Improvements This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software.There may be two software packages to choose from. Read More »
"SHAFT - AXLE HALF NOTE: THE JOINT BETWEEN THE SPLINES ON THE HALFSHAFT AND THE HUB AND BEARING IS AN INTERFERENCE FIT. THE HALFSHAFT NUT IS TO BE USED TO DRAW THE HUB AND BEARING ONTO THE HALFSHAFT SPLINES. Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. Read More »
P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Read More »
Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software. The customer may notice that the hands free feature (Bluetooth) does not work. Read More »
CHRYSLER 2011-2014 CHRYSLER TOWN AND COUNTRY, CHRYSLER VOYAGER, DODGE CARAVAN , GRAND VOYAGER: CUSTOMERS DESCRIBING A WIRE HARNESS HANGING DOWN FROM THE REAR BUMPER . *LJ Read More »
Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software. The customer may notice that the hands free feature (Bluetooth) does not work. Read More »
Service Bulletin 08-046-14 REV. A Superseded By Customer Satisfaction Notification (CSN) P25 Refer to service procedures outlined in CSN P25. Read More »
Service Bulletin 08-046-14 REV. A Superseded By Customer Satisfaction Notification (CSN) P25 Refer to service procedures outlined in CSN P25. Read More »
Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. Read More »
RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. Read More »
Flash: HVAC System Intermittently Blows Cold Regardless of Setting This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. Read More »
Flash: HVAC System Intermittently Blows Cold Regardless of Setting This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. Read More »
P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Dead Battery This Bulletin involves updating the Fold and Stow Module (FSM) with new software because the FSM stays awake resulting in a continuous electrical draw. The customer may experience a dead battery. Read More »
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time. Read More »
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time. Read More »
Flash: Dead Battery This Bulletin involves updating the Fold and Stow Module (FSM) with new software because the FSM stays awake resulting in a continuous electrical draw. The customer may experience a dead battery. Read More »
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time. Read More »
Prior to replacing the power liftgate motor and gear drive, please verify the liftgate prop rods are not weak. The liftgate prop rod part numbers are: Right Side-05109604AD, Left Side-05109605AD. Read More »
The customer may experience the Navigation System was not accurate in tunnels, mountains or where Satellite reception is likely to be poor. At times the ABS controller is not properly calculating distance traveled. Read More »
Flash: Transmission Shift Quality Improvements This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software.There may be two software packages to choose from. Read More »
Flash: Transmission Shift Quality Improvements This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software.There may be two software packages to choose from. Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Read More »
1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. Read More »
RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
"FLASH: POWERTRAIN DIAGNOSTIC AND SYSTEM IMPROVEMENTS THIS BULLETIN INVOLVES SELECTIVELY ERASING AND REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH NEW SOFTWARE. Read More »
CHRYSLER/DODGE: MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION, WITH DIAGNOSTIC TROUBLE CODE (DTC) P0606, AND POWERTRAIN CONTROL MODULE (PCM) WITH NEW SOFTWARE REPROGRAMMING AND SELECTIVE ERASING. Read More »
CHRYSLER: SELECTIVE ERASING AND REPROGRAMMING OF POWERTRAIN CONTROL MODULE (PCM), WITH NEW SOFTWARE, DUE TO MALFUNCTION INDICATOR LAMP ILLUMINATION WITH EVAP SYSTEM SMALL LEAK. Read More »
DODGE/CHRYSLER: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. DUE TO SOFTWARE PROGRAMMING CAUSING POOR AUTOMATIC TRANSAXLE SHIFT PROBLEMS, A NEW PCM SOFTWARE IS AVAILABLE TO IMPROVE SHIFT QUALITY OF AUTOMATIC TRANSAXLE. Read More »
Flash: Transmission Shift Quality Improvements This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software.There may be two software packages to choose from. Read More »
Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Read More »
Cam Phasers, Oil Control Valve For Malfunction Indicator Light (MIL) issues related to 2012-2017 3.6L Pentastar engines, please note that there is a new diagnostic procedure available in DealerCONNECT for P-codes in relationship to cam ... Read More »
05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Read More »
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass. Read More »
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass. Read More »
Wire Harness Hanging Down From Rear Bumper Fascia This bulletin involves attaching the park assist and/or blind spot detection wire harness to the rear bumper fascia. Read More »
Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. Read More »
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Read More »
Sunroof Opens But Will Not Close And/Or Cycles Back To Open And/Or Sunroof Glass Scratched This bulletin involves inspecting sunroof glass clearance and if necessary, modifying the sunroof reinforcement to allow adequate clearance for ... Read More »
This bulletin involves inspecting sunroof glass clearance and if necessary, modifying the sunroof reinforcement to allow adequate clearance for sunroof glass travel. Read More »
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the ... Read More »
Flash: HVAC System Intermittently Blows Cold Regardless of Setting This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. Read More »
Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Read More »
Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR:RESISTOR/SPEED CONTROL
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Read More »
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be ... Read More »
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. Read More »
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
Load Floor Cover Assembly For bent or damaged hinges, MOPAR now offers a Hinge Kit separate from load floor. Kit number is 68306694AA and can be used for all load floor hinges. Read More »
Load Floor Cover Assembly For bent or damaged hinges, MOPAR now offers a Hinge Kit separate from load floor. Kit number is 68306694AA and can be used for all load floor hinges. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Read More »
Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded. Read More »
Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded. Read More »
Sliding Door Trim Panel If a contact condition with the exterior quarter panel occurs, please engage the dual lock in the center of the trim to the door inner module. Read More »
Rattle Noise From The Right Rear Sliding Door While Driving Over Bumps This bulletin involves modifying the rubber bumper located at the rear end of the right rear sliding door upper track. Read More »
Wet Carpet At Right And/Or Left Front Floor This bulletin involves inspecting and if necessary creating a drain hole in the foam at the lower cowl to allow water to drain. Wet carpet at right and/or left front floor. Read More »
Wet Carpet At Right And/Or Left Front Floor This bulletin involves inspecting and if necessary creating a drain hole in the foam at the lower cowl to allow water to drain. Wet carpet at right and/or left front floor. Read More »
Right Front Door Body Side Molding Adhesive Visible This bulletin involves inspecting and if necessary replacing the right front door body side molding. Right front door body side molding adhesive visible. Read More »
Right Front Door Body Side Molding Adhesive Visible This bulletin involves inspecting and if necessary replacing the right front door body side molding. Right front door body side molding adhesive visible. Read More »
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington ... Read More »
DODGE/CHRYSLER: WET CARPET ON THE RIGHT AND/OR LEFT FRONT FLOOR. THIS CAN BE REMEDIED BY CREATING A DRAIN HOLE IN THE FOAM AT THE LOWER COWL TO ALLOW THE WATER TO DRAIN. *KB Read More »
Rattle Noise From The Right Or Left Rear Sliding Door While Driving Over Bumps This bulletin involves modifying the rubber bumper located at the rear end of the rear sliding door upper track. Read More »
Sliding Door Trim Panel If a contact condition with the exterior quarter panel occurs, please engage the dual lock in the center of the trim to the door inner module. Read More »
Sliding Door Trim Contacting Vehicle Rear Quarter This bulletin depending on production date, involves either installing or engaging an additional door panel retention point to prevent the door panel from bowing and contacting the body ... Read More »
Right Front Door Body Side Molding Adhesive Visible This bulletin involves inspecting and if necessary replacing the right front door body side molding. Right front door body side molding adhesive visible. Read More »
Flash: Audio Distortion From The Front Door Speakers When The Rear Aux Port Is Used This bulletin involves re-flashing the Amplifier with updated software. Read More »
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Prior to replacing the power liftgate motor and gear drive, please verify the liftgate prop rods are not weak. The liftgate prop rod part numbers are: Right Side-05109604AD, Left Side-05109605AD. Read More »
Prior to replacing the power liftgate motor and gear drive, please verify the liftgate prop rods are not weak. The liftgate prop rod part numbers are: Right Side-05109604AD, Left Side-05109605AD. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance Read More »
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. Read More »
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ... Read More »
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. Read More »
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »
VALVE KIT, A/C Expansion For concern of noise while AC is running, prior to replacing this part, please call Thomas Rolo at (248) 931-0484. If no response in 15 minutes, proceed with repair. Read More »
Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. Read More »
05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Read More »
CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Read More »
Mil Illumination: P2453,P2454,P2455 or P2463 Active or Stored This bulletin involves determining if the Differential Pressure Sensor and its Connector require repair. Read More »
Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. Read More »
Sliding Door Trim Panel If a contact condition with the exterior quarter panel occurs, please engage the dual lock in the center of the trim to the door inner module. Read More »
P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Rattle Noise From The Right Rear Sliding Door While Driving Over Bumps This bulletin involves modifying the rubber bumper located at the rear end of the right rear sliding door upper track. Read More »
Wet Carpet At Right And/Or Left Front Floor This bulletin involves inspecting and if necessary creating a drain hole in the foam at the lower cowl to allow water to drain. Wet carpet at right and/or left front floor. Read More »
Wet Carpet At Right And/Or Left Front Floor This bulletin involves inspecting and if necessary creating a drain hole in the foam at the lower cowl to allow water to drain. Wet carpet at right and/or left front floor. Read More »
Right Front Door Body Side Molding Adhesive Visible This bulletin involves inspecting and if necessary replacing the right front door body side molding. Right front door body side molding adhesive visible. Read More »
Right Front Door Body Side Molding Adhesive Visible This bulletin involves inspecting and if necessary replacing the right front door body side molding. Right front door body side molding adhesive visible. Read More »
Flash: Audio Distortion From The Front Door Speakers When The Rear Aux Port Is Used This bulletin involves re-flashing the Amplifier with updated software. Read More »
Prior to replacing the power liftgate motor and gear drive, please verify the liftgate prop rods are not weak. The liftgate prop rod part numbers are: Right Side-05109604AD, Left Side-05109605AD. Read More »
Prior to replacing the power liftgate motor and gear drive, please verify the liftgate prop rods are not weak. The liftgate prop rod part numbers are: Right Side-05109604AD, Left Side-05109605AD. Read More »
This bulletin involves inspecting sunroof glass clearance and if necessary, modifying the sunroof reinforcement to allow adequate clearance for sunroof glass travel. Read More »
MIL Illumination P0300 and/or Engine Runs Rough With Factory Fill Fuel This bulletin involves filling the fuel tank with an additional 5 gallons of fuel, driving vehicle, then completing several start/stop cycles. Read More »
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
Wire Harness Hanging Down From Rear Bumper Fascia This bulletin involves attaching the park assist and/or blind spot detection wire harness to the rear bumper fascia. Read More »
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software. The customer may notice that the hands free feature (Bluetooth) does not work. Read More »
RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. Read More »
RET REL Radio Display Frozen This bulletin involves replacing the radio. A customer may experience, no response from or inoperative radio display. Read More »
Flash: Audio Distortion From The Front Door Speakers When The Rear Aux Port Is Used This bulletin involves re-flashing the Amplifier with updated software. Read More »
Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. Read More »
The customer may experience the Navigation System was not accurate in tunnels, mountains or where Satellite reception is likely to be poor. At times the ABS controller is not properly calculating distance traveled. Read More »
The customer may experience the Navigation System was not accurate in tunnels, mountains or where Satellite reception is likely to be poor. At times the ABS controller is not properly calculating distance traveled. Read More »
Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Read More »
RES / RHA / REB Radios That Support Bluetooth and Hands-Free 1. For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RES / RHA / REB Radios That Support Bluetooth and Hands-Free 1. For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
VECI Label The Authorized Modification Label is no longer required to be filled out and attached to the vehicle when flashing controllers in service. Read More »
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
Service Bulletin 08-046-14 REV. A Superseded By Customer Satisfaction Notification (CSN) P25 Refer to service procedures outlined in CSN P25. Read More »
CHRYSLER GROUP: VEHICLE RESTRICTION PROGRAM ENTITLED ENHANCED CUSTOMER SATISFACTION (ECS), DESIGNS TO USE BOTH THE TECHNICAL SERVICE OPERATION AND CUSTOMER CARE, TO PROACTIVELY REACH OUT, TO CUSTOMERS, AND REPAIR THE CUSTOMER'S VEHICLE. Read More »
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington ... Read More »
VALVE KIT, A/C Expansion For concern of noise while AC is running, prior to replacing this part, please call Thomas Rolo at (248) 931-0484. If no response in 15 minutes, proceed with repair. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Read More »
Missing Front and Second Row Floor Mats This bulletin involves inspecting and if missing installing floor mats at the front and second row. Missing front and second row floor mats. Read More »
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. Read More »
Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required. Read More »
Flash: HVAC System Intermittently Blows Cold Regardless of Setting This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
