This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chrysler Town and country. The contact stated the air bag indicator illuminated on the instrument panel. The vehicle was taken to the dealer. The technician diagnosed that the passenger seat air bag sensor mat needed to be replaced. The vehicle was repaired, but the failure continued. The manufacturer was made aware of the failure. The failure mileage was approximately 17,000.
The contact owns a 2013 Chrysler Town and country. The contact stated while driving various speeds, the driver side air bag warning light illuminated intermittently. The problem recurred multiple times. The vehicle was taken the dealer. The technician diagnosed that there were two wires touching which caused the seat belt and air bag warning light to malfunction. As a result, the wires needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 42,543.
Van was struck on the passenger's side front door and front of the vehicle (T-bone) by a sports car traveling more than 40mph, ant the side curtain air bags did not deploy.
The contact owns a 2013 Chrysler Town and country. The contact stated that while driving approximately 70 mph, another vehicle unexpectedly traveled into the same lane and crashed into the front end of the vehicle. The contact's vehicle swerved off the road, into a ditch and then went airborne. The vehicle landed on the roof of the second vehicle that was involved in crash. The air bags failed to deploy during the impact. A police report was filed. The contact and front seat passenger suffered from severe injuries to the knees, arms and spine. The vehicle was destroyed. The vehicle was towed to a collision center. The manufacturer was not notified of the problem. There was a recall associated with NHTSA campaign id number 13V291000 (air bags) and the contact's VIN was included in the recall, however the vehicle had not been previously serviced. The manufacturer was not notified of the problem. The approximate failure mileage was 8,700.
Rented a minivan from avis at slc airport late July 2013. On the highway immediately after leaving the airport my knee bumped the mass of keyring objects and turned the engine off as I was just getting up to 60mph. I noticed the vehicle slowing down and determined I had accidentally shut it down. It would not start. I shifted to neutral and restarted the engine, shifted back to drive. Only one of the 5 passengers even noticed the slowdown. Under different circumstances this could have resulted in an accident. If it is the practice of rental companies to bind keys like this the problem could be widespread and may have resulted in an accident already, thus this report. Given my experience I believe the practice of binding all the keys and other plastic doo-dahs with a stiff wire cable to be an accident in the waiting. In my case the seat was a little forward and I moved it back a couple of inches to avoid having the keys dance on my knee as we drove. At a stop I cut the wire ring and put all the extras in the glove compartment and continued the trip with a single fob-key. The keys: I was given set of keys bound by a wire cable. Two fobs, two spare keys (normally inserted in the fobs), three plastic add-ons (one held a paper slip identifying the vehicle, one avis call number and one macys loyalty card) I have no issues with the vehicle as it worked fine, nor with the rental company as their service was also fine. I do take issue with the practice of binding the keys with a wire cable that must be cut (leather-man tool in my case) to drive safely. I suspect most renters will not have a tool handy nor risk the wrath of the renter in cutting the wire cable. Note I took a few pictures of the key ring and objects should it be useful. To avis credit they were happy to have all the keys returned and were not concerned I'd cut the cable.
A D V E R T I S E M E N T S
- Mansfield , OH, USA