This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chrysler Town and country. While driving unknown speeds over rough terrain, the vehicle stalled without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the ignition key failed and the ignition needed to be repaired. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was 110,000.
- Ellicott City, MD, USA
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- Ellicott City, MD, USA