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7.0
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 75,350 miles
- Total Complaints:
- 4 complaints
Most Common Solutions:
- not sure (4 reports)
electrical problem
Helpful websites
- No one has added a helpful site for this 2013 Town & Country problem yet. Be the first!
A D V E R T I S E M E N T S
This is an electronic toy, masquerading as a safety feature. Even when working properly, it doesn't help, because it delivers too many 'false positives' - situations where there is a car, but we are in no danger of colliding.
A few weeks ago, the triangle lights on both side mirrors started to come on shortly after we turned the car on, and they stay on all the time the car is on, which is annoying at best, and dangerously deceptive at worst. There was no cause for the problem - that is, no accidents, or bumps, no sabotage. The thing just decided to stop working, and send a perpetual warning signal - like the paranoid, and very stupid, robot in the original Lost in Space series. "Danger! Danger!"
Let me emphasize: no competent driver NEEDS this system. It is a toy. As it turns out, a very expensive toy. So, we take the car to the local Chrysler dealer (our first visit there; not where we bought it). There is a $165 non-refundable 'diagnostic' fee - which might have taken the mechanic, what, 10 minutes to conduct...and it's not like he needed expertise. It's just a machine he hooks up and it tells him what's wrong. Then, get this: the cost of repair is $1,500!!! Literal highway robbery! The claim was that the 'part' cost $1,200 and the labor about $300. For a piece of crap software widget. Again, let me emphasize: you have phone apps that are more complicated - and more useful - than this system. How much did you pay for them?
We asked them to simply disable the device, so it would stop being annoying. They claimed they couldn't. Still charged for the diagnostic, despite our pleas about how unreasonable this repair cost was.
So, this is an excellent lesson, if you ever had any doubt, for why Chrysler is just a god-awful, incompetent, unethical car company and should definitely go out of business as soon as possible. To hasten its necessary demise, please never buy a Chrysler again, new or used. I know I won't.
- mspinella2554, Little Falls, US