This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle stalled, and failed to respond as intended upon depressing the brake pedal. The contact stated that the vehicle failed to restart for approximately 45 minutes. The contact pulled to the side of the road. The contact stated that on one occasion, the vehicle was towed to an independent mechanic however, the failure could not be duplicated. No further information was provided. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
While driving the car stalls at speed and all electrical components stop functioning. This causes failure to the power steering, power brakes and all components that permit driving the vehicle. Has happened numerous times with no codes shown on the dash. Fuel was adequate and no apparent defects. Taken to mechanic and there are no codes to check and commonly the engine will start up after a while and appear to have no problems. This is very dangerous as the car can stall at any speed.
In two separate incidents on 5/4/23 and 5/5/23, while DRIVING, the vehicle has stalled without warning. The engine completely shut off. Power steering and breaks stopped functioning properly making it VERY difficult to pullover and stop. Once pulled over, had to place the vehicle in park, completely turn off the electrical and restart the vehicle. No warning lamps or messages appeared before or after the incident. The vehicle has been displaying some issues starting recently, especially when using the push button. However, we have always been able to get it to start by inserting the key. This is an incredibly dangerous situation for the driver and any occupants as it has happened without warning while driving on highways which could very easily result in an accident if unable to pullover safely or stop if the breaks are not working. The vehicle has not yet been inspected, but we plan to get it inspected as soon as possible.
Vehicle has stalled numerous times while operating at high rates of speed 60+ mph in most cases. No prior warning or indication of stalling until vehicle no longer accelerates and then seconds later loses power steering. Usually I can get to the side of the road and pull out of traffic. However last night was not the case. I stalled in a construction zone, with concrete barriers on both sides. I pulled over as far as I could and was nearly hit multiple times by semis and other vehicles. I had my 4 children in the car with me and they are traumatized now. They were bawling because they thought they were going to get hit. We had a sheriff call for a tow truck which was not free. We were left stranded in the dark, in the cold, for an hour just this incident. It once was an issue that only happened occasionally. It happened 6 times this past week while I was out of state for holidays. This is my only means of transportation and having a newborn I have to be able to get around safely. I will state again NO warning prior, and no engine light after to diagnose the issue. Myself and my 4 children could have lost our lives last night. The officers who stopped could have lost their lives the passerby could have lost their lives. This vehicle is a death trap. They need to recall all of them to locate the real problem before tragedy strikes. I wouldn-??t even give this vehicle away that-??s how unsafe it is.
The contact owns a 2013 Chrysler Town and Country. The contact stated while driving 30 MPH and approaching a stop sign while depressing the brake pedal the vehicle failed to stop. The contact stated no warning light was illuminated. The contact stated she began to forcefully depress on the brake pedal and was able to stop and park the vehicle. The contact was able to continue driving the vehicle. The contact stated she continued to experience the failure. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated she continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 36,000.
- Albany, NY, USA
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What component or system failed or malfunctioned, and is it available for inspection upon request" While driving the entire engine and system shut off. All powered functions ceased and i was left to pull over with no power steering, the brakes didn't respond as well, signals weren't working either. Once pulled over I was able to restart the car with no issue, but the vehicle has continued to randomly lose all power, it seems to occur more frequently when when braking or slowing down. How was your safety or the safety of others put at risk? It was put at great risk as the car could have lost control and i was at limited capacity to correct with no engine power or other powered functions. Has the problem been reproduced or confirmed by a dealer or independent service center? Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No warning.
The vans power would flicker on and off multiple times. The windshield wipers would turn on and off. The radio on and off. All dash lights on and off. Then driving 26mph one day it did this and the whole engine shut off with the keys in the ignition while driving. I lost all power, power steering, and brakes! battery was replaced and the issues kept getting worse.
While driving on the interstate when I lifted my foot off of the gas pedal it started to jerk on me, the check engine light stays on and the ABS light will stay on, it also stalls at randum anytime while driving, every 2 to 3 years I have to have the brakes and the rotors redone, I had the camshaft sensor replaced and was told that they found metal fragments on the sensor I even saw it and was told that that usually tells them that this is a timing problem and could be the problem for stalling and if that doesn't work then it will be the engine, the timing problem will cost around $2000 along with the cost of the engine if its not the timing, then there is a evaporator core problem that is costly, there is a manifold gasket leak also another $1000, I've always done the service repairs but this is all to costly hate to dump it but now I'm thinking of a different vehicle and not another town N country, will never buy again
When coming to a stop the engine will stall. Radio and instrument panel stays powered up. Brakes and steering do not work. If the van is put into park and then restarted it will work again. This only occurs when coming to a stop and not while driving at any speed.
Van has shut off randomly 4 times now. The first three times was while sitting still. It started right back up the first time but took awhile to start up the second time. The third time it also started right back up. The last time it shut off while driving through town at about 35 mph. Lost all braking and steering. Van will not start back up.
I was driving and the van shut off and lost all power when going 60 mph. I lost control off the brakes, power steering, all electrical and engine power was gone.
2013 Chrysler Town and country stalls with now warning or error cause car to lose power steering and coast to a stop. It has happened with no patter at various speeds and types of driving. It is a very dangerous as it has happened many times often at hight speeds and in traffic. I have seen that many others have had this same safety issue and no resolution has come of it.
I'm not sure what exactly happened, the vehicle is pending investigation. I attempted to stop the vehicle, pressing the brakes down as hard as possible, and the vehicle wouldn't stop. The other vehicle was hit from behind at a light I was probably going around 40 mph. Also, when we first bought the vehicle it had a habit of turning off while driving. Finally got that fixed. It turned out to be the master power cylinder or something like that.
Car would not stop immediately when brakes were applied...paid over $950 to fix. Also had overheating..replacement of heater hose that goes to firewall. Part alone cost $250. Overheating on highway.
My wife was driving 40 mph and the engine turned off. It was 5 pm and rush hour with cars all around her. She noticed a walgreens coming on her right. She had no turn signal to alert the driver behind her. My wife tried to slow down to turn but realized that she had no brakes. She turned into the parking lot and had no power steering. She had to use the emergency brake to stop. My wife had both my sons in the car with her. She then put the car in park and was able to turn the car back on. This has happened two times before this. Each time I have brought it to the dealer and they say there is nothing showing up and it doesn't do it when they drive the vehicle. Chrysler was contacted on 4/1/19 and they issued a case number 58294804. They asked if I wanted to get it fixed or a buyback. I said buyback. I called on 4/3/19 to check the status and they said they are still investigating.
Vehicle shuts down with no advance warning! there are no error or fault codes stored in the PCM. Very dangerous while operating on the highway. The vehicle is totally disabled when this occurs. The condition seems to be a common problem with Chrysler products as described on the internet. Someone (fed. Govt.) should immediately launch an investigation into this serious and/or deadly situation. The vehicle has approximately 74000 miles on the odometer. Someone please help! today it happened three times.
The brakes failed while in rush hour traffic. While at a light several cars back the brake pedal went to the floor. At the light I was able to go to the left but no brake. I was able to turn off the road and into a convenient store parking lot to stop. I had to get a tow truck to get my van and me home safe. It wasn't brake shoes! it looks like it was the power brake booster as in a recall #P14. My VIN is not in this recall but should be. Please extend the Town & Country in this or another recall. Several owners have this problem. Help us please? [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
The contact owns a 2013 Chrysler Town and country. While driving 45 mph, the headlights and interior lighting failed to illuminate. In addition, the brake pedal was depressed, but failed to engage. As a result, the vehicle left the roadway and crashed into a tree. The air bags failed to deploy. The contact sustained injuries to the ribs, lungs, and knees that required medical attention. A police report was filed. The vehicle was towed to an independent mechanic and diagnosed, but the cause of the failure was not determined; however, the vehicle was repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 38,000.
On May 9th 2018 while driving the car down a two way street not far from a school zone it basically locked but the engine was still running. The vehicle was still in motion but I could not steer because the wheel was locked, I could not stop because the brake did not work, I almost crashed and died. I had to jump a curb to slow the vehicle down and avoid accidents. I was then able to turn off the vehicle. This is extremely dangerous and sounds like defective parts in the vehicle that need to be reported as a recall to the manufacturer. The public needs to know as many lives on the road are at risk and we want answers and the problem resolved by the manufacturer.
A D V E R T I S E M E N T S
- Avon, OH, USA