This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Problem begins with random ding, all dashboard lights come on, speedometer/fuel gauge/tachometer do not function at all, turn signals & hazards don't work, wipers turn on by themselves for a few swipes and then go back off. This lasts a few seconds and goes back to normal. Reoccurs randomly, lasting from 10 seconds to a full day of driving. It doesn't matter if the van is moving or still, just started or been running- it happens very randomly. Yesterday, I started the van and all dash lights were lit, no gauges worked, and turn signals & hazards did not work for several hours. Today I started it and after driving about 5 minutes, fixed itself and went back to normal.
Car continue to turn off. Engine and electric problem as well. Took it to numerous auto repair shops and waisted a lot of money. Nothing got fixed said it's a manufacturing problem, mechanics try to fix but failed to do to it's a manufacturing problem. Recall these vans!!! kids are in these van's and they just cutt off in the middle of the highway and I've changed out everything, nothing works! shuts off randomly in the streets and highways! big safety hassard!! recall them all! my cousin has a Dodge one and it does the exact samething.
The telematics module goes bad in these models. Loosing all gauges and wiper control without warning. This often results in costly diagnostics that leave the driver in an unsafe vehicle. The vehicle will still drive and operate. This can happen in motion or stationary.
The sliding door track fell apart and wires are hanging out of the door. The control panel for the windows is not working. One of the rear seatbelts are stuck. There is a delay in the starter. The air bag lights are always on.
On September 2018 while driving on the highway my 2013 Chrysler Town and country started stalling notice that it was losing power I barely made it home when I try to open side doors notice that none of the power side doors wouldn't open they were stuck we can't open the doors and once we turned off the van it wouldn't start we thought it was the battery so we got a new one, but the battery wasn't the problem. Because when we connected the battery it turned on but once again we shut down the engine it wouldn't start again... we notice it started making a noise and losing power and the engine shut down and it wouldn't start again so we decided to disconnecting the battery so we can see if it would turn on the next day and it but so that it what we have to do everytime we would go somewhere. But than we started having problems with the transmission it started failing so now we are also having to deal with the transmission...all this is driving us crazy never had problems with my other 2 to van's that we bought before, but this one is a lemon if its not one thing it's another last year we had problems with the engine had to take it in to the dealership and now all this electrical and transmission problems I actually don't know what to do....please help that is my only vehicle to get to work.
- La Villa, TX, USA
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I have major electrical issues with my van that involves several components including my airbags. While driving down the road the wipers operate uncontrolably several warning lights come on including the airbag light. The blind spot indicators and park assist and traction control ABS is all unavailable at the time of it acting up. I have taken it to several dealerships all Chrysler and none of them can diagnose the issue. The vehicle acts up no matter what it is doing whether it is driving down the road or stationary. This problem has been going on since it had 41,000 miles on it and sisnce I purchased it used with 41,000 miles on it. I have talked with Chrysler headquarters and they will not respond to me by email or phone call at this time. They initially talked to me and said they would be of no financial assistance to me because the factory warranty is up, and not they will not respond to my calls or emails.
My vehicle started shutting off while parked it would shut complety down as if the batter had been disconnected, but it would always restart and I would have to reset my radio clock. After about a week of this happening, it began to have trouble starting. It would turn and turn like a vehicle out of gas. Eventually it would start at some point after I stopped trying and let it sit for awhile. My vehicle then shut down twice while driving at about 45 miles and hour, but it started up. I took it to pep boys to get diagnostic testing and was told the tpim module is going bad and this would cost over $1400 to repair. I was totally shocked by how many complaints I have read online about the Town and country as well as other Chrysler and Dodge having this problem, but more shocked at the fact that this problem isn't being recalled in the Town and country. This is dangerous and really makes me never want to buy another Chrysler again. It really sucks because this repair is much too costly for an american made car. I really trust that enough people will let it be known so something can be done about this, and this problem can be fixed by Chrysler.
Not sure the problem, but when the push button start is used it sometimes wont start even though it is trying to turn over. Checking the internet I see lots of people are saying its the new computer board. This could be a problem if I have my wife out on a trip and the board or whatever it is fails. Also could be a fire hazard if its fuel related.
Found out that there was a recall problem with the rear quarter window vent switch. The dealer disconnected it and said the parts was on backorder. We checked periodically when we did not get a call from the dealer and was told the part was not available yet. In January 2015 received a letter from Chrysler informing us of the recall. We again contacted our dealer a couple more times since then and have been told that the part still is not available. I called the 1-888-327-4236 vehicle safety hotline and was told to call 1-800-992-1997 and get a case manager number which I did and was put on hole for 110 minutes and know one has still answered my call........ [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Middleburg, FL, USA