This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2013 Chrysler Town and country. Consumer writes in regards to defective pinch sensors sliding and rear doors in vehicle. The consumer stated her dog was almost crushed by the sliding door, the day after she leased the vehicle. The salesperson stated the door would stop, but that was not true as she later learned when the service manager tested it. Though it will stop with push back force, a limb or small person would be crushed. The service manager determined all the other vehicles on the lot functioned in the same manner. So it appeared that it was not an isolated defect. The liftgate also required increasing force to stop. As it lowered, the consumer was unable to stop it, when it was within a foot or so of closing.
- Maumee, OH, USA
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- Maumee, OH, USA