This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Chrysler Town and country. The contact stated that the vehicle lane departure system, navigational system, and the rear back up camera failed. A few weeks later, the contact noticed smoke coming from the rear passenger side tail light. The vehicle was taken to kimberly car city (625 w kimberly road, davenport, ia 52806, (563) 391-8300) where it was diagnosed that the rear bumper, modules, and wiring harness caught fire due to water exposure. The vehicle was not repaired. The manufacturer was made aware of the failure. A Chrysler engineer inspected the vehicle and concluded that the failure was not due to a manufacturer defect. The manufacturer provided case number: Cair31876429. The failure mileage was 83,000.
- Davenport, IA, USA
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- Davenport, IA, USA