This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Chrysler Town and Country. The contact stated that the vehicle would not immediately start. The contact was able to start the vehicle after several attempts. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump relay had failed and needed to be replaced. The independent mechanic also advised the contact that the manufacturer had made a bypass kit for the failure. The fuel pump relay was bypassed. The dealer and the manufacturer were not notified of the failure. The vehicle was repaired. The approximate failure mileage was 86,000.
The contact owns a 2012 Chrysler Town and country. The contact stated that the vehicle would fail to start and would stall while driving various speeds. The vehicle was taken to R & T motors (9651 bissonnet St, houston, tx 77036, (713) 772-4505) where it was diagnosed that the fuel pump relay needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and did not assist. The contact stated that the failure was similar to NHTSA action number: DP14004 (electrical system). The VIN was unknown. The failure mileage was 99,000.
- Houston, TX, USA
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- Clermont, FL, USA