This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Have taken to dealer time after time they tell me that they dont have the parts to fix it what happens if it burns up is dothan Chrysler liable or my insurance L would like to get my car fixed or to know the prosess to make them by it back just maby that whould get them off thier ass and get the parts to fix
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Driving on 15 Feb. Stopped at a stop sign about to cross 4 lane road. Car shut off as I hit the gas to cross the road. Car could not be restarted. Had to push vehicle to a safe stopping place. Diagnosed as PCM failure. Item was still under warranty. Since failure, continue to have starting problem and perpetual warning light that smart beam headlight sensor for the automatic high beams is out of alignment. Chrysler stated they cannot duplicate starting issues so nothing they can do and that the sensor warning is not associated and needs to be fixed out of pocket.
Blind spot safety indicators located in the side mirrors intermittently activate and stay on. The indicators in the side mirrors and activation ping are a distraction and annoying when driving at night. This happens intermittently when stationary and in motion. Also have received the rear vent switch recall well over a year ago and had it disconnected at a dealership. I was told I would be put on the list and notified when they received a replacement switch. I have yet to be called. I did however receive a second recall notice, made a return trip to a dealership and was told the same thing as before. Both of these problems appear to be a common defect. I would hope Chrysler could correct these problems in a timely fashion and at no expense to the owner. This is my 3rd Dodge/Chrysler van I have owned. I consider myself a loyal customer and have been very satisfied with my two previous vans. I wish I could say the same about this one.
Twice in the past 6 months, the blind spot detection has completely malfunctioned and stopped working. It is a known defect, that the module for the blind spot system is located where it is exposed to the elemants, and the module plus the sensors are not sealed properly to protect them from the elemants. Both times, the repair was over 1,500 dollars, plus it made the blind spot system unusable. Both times, it started messing up after the weather started getting bad. ( lots of rain and snow) and the system started to malfunction while the vehicle was in motion. The dealership has stated it is a known defect, and it is posted on several car complaint forums. The blind spot module, and sensors, are not sealed properly, and are installed in a place that leaves them exposed. When the system malfunctions, the system disables itself, and the mirror light indicators remain on, and the car keeps dinging. The lights remain on, creating a driving hazard, especially at night, because it is hard to use them, because the are luminated constantly with the bright triangle light. The constant dinging is very, very distracting and not to mention frustrating and annoying. It is ridiculous that my 28,000 dollar vehicle has a safety feature that every few months malfunctions, and then costs over 1,500 dollars to fix, and the dealership acknowledged it as a known problem.
- Fort Wayne, IN, USA
Search CarComplaints.com for these popular complaint phrases...
Twice in the past 6 months, the blind spot indicator system has failed, and then disabled itself. While it's disabled and malfunctioning, the orange indicator lights in the mirror stay constantly on, and the vehicle keeps dinging. The cost to repair the vehicle each time has been over 1,500 dollars. And that has been since I have just owned it since July, 2015. It is a well known problem and defect. The module and sensors are placed where they are exposed to the elemants, and they are not properly sealed either. They started messing up when ever the weather was bad ( lots of rain and snow), and the system finally would fail. The orange indicator lights would stay illuminated in the mirrors, making it very difficult to use the side morrors, especially at night. It makes it very difficult to see. And is very distracting. The dinging notification is very unnerving, and a distraction as well. It's ridiculous that my 28,000 dollar vehicle has a safety feature that keeps failing, and costs over 1,500 dollars to repair, and then 3 months later breaks again!! the bsm (blind spot module) fails after the vehicle is driven repeatedly in bad weather. Which in effect sho R ts out the sensors. It is a well known problems on the car complaint websites, and the dealership acknowledged it was a known problem also.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Upon entering and pressing the start button, the van starts and immediately dies. Dash is dead, but radio and center stack still lit up. Press the button again to shut everything off and try again. The van will usually start after a delay. This is in addition to cranking for a long time and not starting at all. This was happening even after we had the engine heads and transmission replaced under warranty. This was an intermittent problem but is now happening about 4 times daily.
In October 2014 (approx. Mileage of 40K) the blind spot monitoring system stopped working. Did some research and determined I had a bad radar sensor but they cost $900 each so we turned off the blind spot monitoring system. February 2016 (mileage of 53K) the backup camera and bumper sensors quite working and we noticed a hot wire smell. Pulled out the driver's side blind spot monitoring sensor and found it badly corroded and the sensor separating at the seams also found fuse blown. Replaced the fuse with the bad sensor disconnected and put a new fuse in. Camera came back on for about ten seconds before going black again when fuse blew again. Had smoke coming out of passenger side rear blind spot sensor area. Found the wires melted on the connector and I had to snuff the wires out with water and cut the sensor cable to get the hot components out of the vehicle to prevent a fire. I then removed the passenger side sensor, terminated the loose wires with wire nuts and put a new fuse it. Camera and bumper sensors are working fine now but blind spot monitoring is not functional due to the two bad sensors. I see two issues, first the blind spot sensors which are sold as safety features failed at 3 years of use not just one sensor but both indicating it is a poorly engineered part not a defective part. Secondly is the fusing size or wiring correct for this circuit. As the fuse should blow before wires start to melt. To buy a new wiring harness and the two sensors will cost $1700 and the sensor will fail again in 3 years if no modifications are made to the sensor. Internet searches show many complaints about sensor failure and complaints entered in nhsta database.
Vehicle dash power cycled, all alarms came on, gauges stopped working, A/C quit, windows will not work, windshield wipers will not turn off, turn signals quit, cruise quit, power doors will not open, radio/entertainment system failed. "no bus" displayed on evic (dash). This has happened at startup and while driving streets or highway speeds. Pulling battery cables off to reset does not work. Problem just seems to clear up on its own.
On 12/12/2015 bought a used 2012 Town and country touring L with push-to-start feature, with 40,500 miles. Starting 12/20/2015 I would get in the car, step on brake, push the start button, the engine starts up, and vroom for a couple seconds, then died. If I push the start button again it would try crank all day but would not start. I'd have to foot-off the brake and push start to have it in the off mode, open and close the door to "reset" everything as I just get in the car, and re-try again, and it would start up normally. It was a once a week thing, and now once every couple days. I found a large amount of similar complaints online and all points to the tipm defect. I'm concerned about the issue, in addition to start up, might happen during driving. My car is under extended warranty and I'll have it fixed soon, but I'm concerned about if the replacement would be the same parts that would go bad again in three years. Chryslershould issue a recall with a new-and-improved tipm module.
The contact owns a 2012 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 14V373000 (air bags, electrical system). However, the part needed was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Car sometimes does not start, takes 4 to 6 times. Engine stalls. New battery could be dead overnight or in a few hours. When this happens doors can not be unlocked, no ligths, no radio, or instrumentation panel. Needs to be jump, then works, but it has been happenning often.
The contact owns a 2012 Chrysler Town and country. While the vehicle was parked, the push to start button was depressed and the vehicle was shifted into reverse. Suddenly, the vehicle stalled and rolled backwards. The contact activated the emergency brake and shut off the vehicle. The vehicle was restarted. The vehicle was not diagnosed or repaired. The failure occurred intermittently. The approximate failure mileage was 37,000.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Chrysler Town and country. The contact stated that the vehicle was taken to a dealer to be serviced under NHTSA campaign number: 14V234000 (electrical system). The contact was informed that the part was not available; however, the technician disconnected the rear quarter window switch as a temporary remedy. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Vehicle battery dies overnight and requires a jump start. Clicking noise can be heard coming from the fuse box under the hood (tipm?). vehicle is unresponsive to the key fob and accessory mode won't even turn on while key is in the vehicle. Jump start remedies the problem for the day, but this is required everyday since the battery dies overnight.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Updated 01/27/16
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Blakely, GA, USA