This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My van needs a new tipm. This is a recall for some Chrysler vehicles under P54/NHTSA 14V-530. Why does this not include all Chrysler vehicles? the van starts intermittently. Sometimes without issue other times takes minutes and several attempts.
When we are driving on streets, the power shuts off. I can barely pull over since the power steering shuts off. There is no lights or anything. Car must be shut off and turned back on to fix the problem. I have 2 children under 2 and I am so worried about getting rear ended. Luckily it's never happened on a highway. The dealership basically said it's not their problem. Mechanics cant figure out why it shuts off. It only happened once when we bought it in the fall. Now that its warm it happens a lot
The fuse box under the hood they call the tipm has a known problem with the fuel pump fuse going bad that the vehicles computer does not register the car fax shows that it was looked at in ca. In Oct.2019 for hard to start but no problem was found ibought it on March 8 2020 it ran great until the fuel pump went out along with the fuse box they said they donnot have another one that I would have to have it rebuilt a new fuel pump
The vehicle continually fails to start when key fob is inserted in ignition and turned. It also often fails to allow us to turn the vehicle off or remove the key. This happens year round and at various locations. We have young children and have been stranded in locations, unable to start our vehicle due to this. The vehicle is stationary when this occurs, and it typically occurs more frequently after being used. For example, I will drive to the store and when I come back out, my vehicle will be able to start.
- Atlantic, IA, USA
Search CarComplaints.com for these popular complaint phrases...
I will be driving the van and it will randomly shut off it only dose it at low speeds at like 20 -40 but I lose power steering everything until I put it in neutral and start it again.
The van is cutting off while going down the road, we have detected that it is possibly the key fob. I can play with the fob and it does kill the engine. I understand this has been a problem with other chry., products, and could be the same problem.
I have an additional complaint: 11286310. Traction control and ABS system deactivated while driving around town. Engine cut off while driving, speedometer dash cluster stops working while driving, with children in vehicle (minivan). U110A dtc. Network, mfg, fuel and air metering fault. Driving safety issue.
I purchased my vehicle in March of 2016 for the purposes of transporting 2 disabled family members. First, check engine light was coming on and stated that the crankshaft sensor we're not working. When I would drive while driving my vehicle would just shut off I feared getting hit by other vehicles. Then the fuel pump relay would stay on after shutting vehicle off until it would drain the battery. After, now my vehicle cranks but doesn't start at all. This is a hazard and dangerous what I am afraid of is that this is a common issue with these vehicles and the issue has not been looked at by the proper department or authority. I also brought this issue to Chrysler where I purchased the vehicle and they said they can not assist with the issue and no recalls have been put in place my vehicle has been parked for 5 months now.
2012 Chrysler Town and country complaint 2/2 vehicle would having a humming and whirring sound coming from it that would cease only when the battery is dead or terminal removed. The lights would kill the battery despite being left in off position. The vehicle currently was taken to the store for the change of a tipm due to smelling a very hot burning scent and then in stop whirring sound along with display is hot in red on screen. The actual screen and middle control panel to hot to touch. The vehicle tire system signal would occur recurrently and it would cause one to have continuously check tires even if they were fine and sometimes the vehicle would need and others not. The vehicle was left with the dealer to change a tipm and work on the fuel pump not stopping even with no key in the vehicle and change the burned electrical rear window switch that had burned like October. The vehicle had a brand new battery installed by aaa. And this battery cell was destroyed by the continuous draining and jump starting. The vehicle has had the tipm put in and returned to me a month later not being able to drive more than 2 miles without overheating and release of white smoke. The car has no coolant in it and no oil when replaced immediately the vehicle burned it off and it ran out. The vehicle also had to be towed back to the dealer. The dealer charges for the new computer and then tells me I have to pay for the coolant problem, the oil leak problem and and some caliber with my wheel. The vehicle also after having a new tipm installed and new remote coded and programmed the vehicle passenger door on the right still doesn't lock with instruction from neither remote or manually. The dealer is telling me I can not fix the oil leak thing and drive it topping of the oil and checking it daily.
2012 Chrysler Town and country purchased second hand at 84.000 miles vehicle started then following at 86,000 miles. Lights sensor would activate lights without input from remote or driver. Then the lights stopped sensing when to change and has to be activated in manual. Vehicle windows would not remain up and locked when manually inputted to do so or activated to do so with remote. Interior lights would randomly switch on and run the battery dead. This resulted in many jumpstarts. Vehicle began to use fuel like $30 weekly with normal driving of my family to $30 every two to three days with no charge in driving. This increased when the family needs to drive increased to almost $20 daily. Vehicle would not accelerate on an incline would stay at 30 mph despite you pressing the gas and it woul rev. Vehicle would decorate and accelerate on its own merit, one could press the gas and it wouldn't increase going up an incline causing any to maneuver around you to avoid collision and the it would accelerate on its own merit. Vehicle lift gate would not remain locked when secured whether by remote or manual. Lift gate also stopped sensing and has almost locked my small disabled a children in between where it closes. Vehicle lights would stop working with sensing in the auto mode. Have to manually use them then internal lights would come in and kill the battery. The signals in the dash had major malfunctions you would get the airbag, check engine and various lights intermittently flashing. The driver side seat would not work as you change a fuse it would blow. The passenger doors would not lock with remote input or manual lock door can open when driving. Rear windows would open on their own merit usually causing animal to get in. The car fuel pump would not stop running until the battery died or the terminal was removed. The screen said display is hot.
Fuel pump won't turn off after turning engine off. Drains battery completely. Tipm is to blame. Read the other comments or look into the lawsuits. This affects all Chrysler vehicles with the pentastar enigne.
The car stops and wont turn back on. I was told the tipm is bad causing it to shut off on the highway. We were driving when it shut off and lost all control. It was as if we had never started the car.
The blind spot detection system is not working again. This was repaired on May 12, 2017 for a cost of $1409.84 and has failed again. This is my second complaint to NHTSA. I did not receive any feedback from my first complaint. A tech at the dealership told us that the control module is located in the wheel well and is exposed to moisture and dirt which causes the failures. He told us that Chrysler knows that they have a design problem but did not design a permanent fix. I do not think that I should have to pay for this repair (again). In the van, visibility is limited and the blind spot detection system is needed for safety and crash avoidance. This problem happens now anytime the vehicle is driven.
I reported a strange sound to my trusted mechanic, and his tech quickly affirmed that the fuel pump was still operating even with the vehicle turned off and keys removed from the ignition. They told me without skipping a beat that this was a tipm malfunction. They were confident that this was a common problem and that certainly there would be a recall through the dealer. However, there has not been a recall issued for this problem on this make, model, or year of this vehicle. I have read around the web, and it does indeed sound like a common problem Chrysler Town and country minivans made between 2011 and 2013 (mine's a '12). It seems to be happening to a lot of people who, in good faith, trusted the Chrysler brand. It also seems like this problem carries with it very significant risk of dangerous malfunctions: Vehicle stalling at high speeds, vehicle fire, other damage to vehicle that could be avoided if the tipm were replaced. Chrysler, do the right thing: In good faith, protect your customers. It will be far cheaper for you to issue a recall on the front end than to risk dealing with a class action suit that arises as a result of customers suffering injury or, god forbid, death because you didn't take care of business. In the long run, your bottom line will be healthier if you stay out of the tragedy segment of the national news (think takata airbags and Toyota brakes).
Replaced alternator two times within a year and now need a third. Started June 2018 while away on a trip, all lights on dashboard light up with no warning signs. Everything failed., brakes barely worked to stop, no power steering, windows would not go up/down, no air, no flashes....etc. The second time July 2019, battery light comes on, then goes off. A day later had the battery replaced. Although the battery tested well according to the company, they placement due being under warranty. The following week, again the battery light comes on during highway speed and car begins the same issues as before. Car was towed to dealership. Dealership states it's the alternator once again. Here we are December 2019 with the same issues....not to mention the passenger airbag light never goes off as the dealer states it's nothing.
Van has had very few problems, I have reached approximately 190000 miles and started having the stalling while driving issues that others have also reported. There are no indicators or pre warnings on dashand actually takes a few seconds to realize the car has shut off. After it happened the first time, my mechanic suggested to start with a full tune up as no codes were coming up. It has happened twice since. It is a terrifying problem, to just have car stop at random with no warning at any speed. 3 times...1st in motion city street going straight, 2nd time in motion city street right after making a turn, 3rd time on highway slowing down to turn. Why is this not part of the recall R09 for durangos/Grand Cherokee" I can no longer trust to have my kids in this car that is designed for families...how do I know the replacement parts will be safe"
Multiple times the vehicle has stalled and completely shut down while in use. My father had it stall twice while on the freeway at freeway speeds. I have recently had the vehicle stall while idling at stop lights and stop signs when trying to proceed forward. We also had an issue where we took the vehicle out of park and into reverse and using the gas pedal was not propelling the vehicle at a proportional rate - and then when put back in drive the same thing occurred - the vehicle was still running. We had to park, turn it off, and restart the vehicle which cleared the issue in that moment. This is extremely dangerous as the vehicle completely turns off while you are in the middle of using it! we have our babies in these vehicles while we are using them! I have read too many other accounts of this happening to other owners who also are spending thousands of dollars for mechanics to go hunting for solutions - most of which do not work. This is unsafe and needs to be investigated as a larger issue with this vehicle. I'm listing my speed below as 5 mph because that has been a frequent case; however, another driver of the vehicle has experienced this at high speeds previously on my vehicle.
A D V E R T I S E M E N T S
- Omaha, NE, USA