This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle was shifting hard between gears and the vehicle suddenly lost motive power. The check engine warning light was illuminated. The vehicle was towed to a local dealer however, the failure could not be duplicated. The vehicle was not repaired. The contact related the failure to an unknown recall; however, the vehicle was not included. The manufacturer was made aware of the failure and confirmed that the vehicle was not under recall. The failure mileage was approximately 184,000.
The contact owns a 2012 Chrysler Town and Country. The contact stated that the vehicle failed to start intermittently. The contact stated that the battery was replaced; however, the failure persisted. The contact stated while driving 40 MPH, the vehicle started jerking while the transmission was shifting between gears. The contact stated that the failure had been recurring while driving. There was no warning light illuminated. Additionally, the contact stated that there was a burning odor coming from the vents while driving in hot weather. The check engine warning light was illuminated. Several unknown dealers were notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 189,000.
While taking turns or going over bumps/ potholes the vehicle will turn off and need to be restarted. All systems shut down including power steering, dash, and engine. The driver and occupants are put in life threatening danger due to the total shutdown of the vehicle and all of its accessories. The vehicle has not been taken to a dealer or service center but instead a independent auto mechanic. Through their research they found there was similar recalls on Mopar vehicles on earlier year models. The vehicle has NOT been inspected by manufacturer, police, insurance representatives or others. There were NO warning lamps, messages or other symptoms of the problem prior to the failure.
The Flexplate/Flywheel cracks every 4 years for us, this is our second repair same part. Dealership says now there is a reinforcement plate. That we have to buy, Seriously, give us a break with a broken Flexplate that is either to thin or made of a inexpense product. IDK. Dealership told my Mechanic they keep a lot on hand because they know it-??s a problem. Help Please?????? At least give us the reinforcement plate, for Heavens sake!!! Then come up with a Fix to this ongoing Problem, Please and Thank you... God Bless/SAVE America again, in NC a Jesus name!!!
FUEL PUMP RELAY STICKS AND CAUSES BATTERY TO GO DEAD. FILED COMPLAINT WITH CHRYSLER IN 2021. THEY EXPLAINED THERE IS AN ISSUE WITH THE TIPM IN MULTIPLE VEHICLES WITH THE SAME FUSE RELAY BOX WHICH COULD CATCH FIRE. MY 2012 WAS NOT INCLUDED BECAUSE NOT ENOUGH COMPLAINTS. DOES NOT MAKE SENSE. ORDERED CHRYSLERS RELAY BYPASS KIT FROM MULTIPLE OUTLETS INCLUDING OEM CHRYLER PARTS DEPARTMENTS ONLY TO GET CANCELLED DUE TO AVAILIBILITY FOR ONLY RECALLED VEHICLES. MY VEHICLE SHUTS OUT RANDOMLY AND WILL NOT START. THE FUSE BOX FINALLY DID START SMOKINING AT THE FUEL PUMP FUSE #25. i HAD TO ORDER A COMPLETE TIPM NOW BECAUSE IT DAMAGED THE CIRCUIT BOARD.ALSO, WHY IS THERE NO RECALL ON THE FLEXPLATES (FLYWHEEL) IT SHATTERED AT THE CRANKSHAFT BOLTS
While vehicle was being driven on neighborhood street, approx 25mph it lost transmission engagement and the engine began to rev, the vehicle then came to a screeching halt and would not move. Vehicle was turned off and then started again, moving from park, the transmission would not engage. Told by mechanic that transmission needs to be replaced due to complete failure
Front pump in transmission failed. Van will not drive.also have keep replacing sway bar end links, for years since new. Had to replace rear wheel hubs due to bearing failure.
Out of the blue one day, I was hearing a clanging when my car was idling but when I gave it gas the noice seemed to stop. Several different auto shops told me it was the engine gone bad. I found a shop that went a little further in checking and found that my "flywheel " was broke. The inner circle had just cracked completely out of the outer circle, which is very odd because it is a complete solid piece. I did not have any accidendents or blows to the vechicle so its a big surprise that it happened.
The contact owns a 2012 Chrysler Town and country. While driving 30 to 40 mph, the vehicle stalled without warning. The failure was experienced numerous times. The contact was able to restart the engine. The contact also stated that the engine computer failed, which caused the transmission to downshift. The engine computer failure was experienced numerous times. The vehicle was not taken to the dealer for diagnostic testing or repairs. The manufacturer was not contacted. The contact also stated that the alternator, battery, and psc and asd relays were replaced by the contact and an independent mechanic; however, the failure was not corrected. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 120,000.
The contact owns a 2012 Chrysler Town and country. While driving 50-70 mph, the vehicle stalled. The vehicle was restarted after 20 minutes and was able to function normally. The vehicle was taken to autoworld Dodge Chrysler Jeep Ram (1370 auto center dr, petaluma, ca 94952, (707) 762-2712) to be diagnosed, but the cause of the failure could not be determined. The failure recurred. The vehicle was not taken back to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 109,000.
Started hearing humming from the rear of the vehicle 35-70 mph. Thought it to be tires. Reviewed recalls and found rt rear wheel bearings recall M13 / NHTSA 12V-141 on my model. Called the dealer who said my car not included. $60 check out and $500 repair. Took it to a local garage paid $350 (attached). Called Chrysler customer satisfaction, . no willingness to consider assistance. Unprofessional dealer attitude and only a sorry from Chrysler.
At 106000 miles, the transmission went out making a loud noise. According to the mechanic making the repair, the parts inside the transmission were completely disintegrated.
A D V E R T I S E M E N T S
- Norfolk, VA, USA