This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering is oversensitive, vehicle oversteers very easily. Dealer performed 3 software upgrades, one to each of these modules: PCM, win and steering sensor. Steering is not better. This oversteer seems to be more of a mechanical design flaw, and feels unstable, like it is easy to drift into other lanes, causing an accident. Harsh ride. Our 2004 T&C was much better. The more I drive the new 2011, the more I hate it, want my old van back.
- Faribault, MN, USA
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- Faribault, MN, USA